FareHarbor Account Manager
7 dagen geleden
At FareHarbor, our mission is to make experiences better for everyone. The Account Manager is a key position responsible for optimizing the client experience, ensuring adoption and retention with our platform. This role will be a combination of addressing inbound requests to improve the online booking experience for FareHarbor partners and strategically suggesting changes to promote client success and revenue growth.
Key Responsibilities:- Build and maintain existing client relationships to ensure adoption and retention with the FareHarbor platform
- Proactively and strategically target clients with large opportunities for growth
- Provide project management and oversight of a project to ensure implementation and completion. Track and report the results
- Effectively manage time and productivity to ensure accounts with the most opportunity and retained booking fees are prioritized
- Recognize the differences between FareHarbor and other online booking platforms to effectively communicate with clients
- Meet Key Performance Indicators (KPIs)
- A strong collaborator and a team player willing to go above and beyond any normal set of expectations for the success of FareHarbor
- Routinely demonstrates FareHarbor values and commitment to the company
- Proven ability to keep organized and prioritize workload
- Excellent time management skills
- Comfortable suggesting changes and offering solutions to reach FareHarbor and client goals
- Medical, dental + vision coverage
- 26 vacation days, 10 sick days & 12 paid holidays per year
- Global leave benefit 22 weeks paid parental leave 2 weeks paid grandparent leave Extended care and bereavement leaveLife insurance policy
- 401k + employer matching
- Social hours & events and team-building
- Wellness benefits (Headspace subscription & wellness webinars)
- Work-from-home assistance
- Hybrid friendly
- Paid volunteer hours
$56,320-$84,480, plus 10% bonus potential
Please note you must be authorized to work in the United States for this position.
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