Customer Service Representative French
5 dagen geleden
As a key member of our customer service team, you will play a vital role in delivering exceptional service to our French-speaking customers. Reporting to the customer service team leader, you will be responsible for ensuring our customers receive timely and effective support, addressing their needs and capitalizing on sales opportunities. This role is crucial in maintaining our company's reputation for excellence and customer satisfaction.
Responsibilities:
- Process and input orders accurately and efficiently.
- Respond to customer inquiries and provide after-sales support in a professional and courteous manner.
- Implement promotional offers and manage return material authorizations to drive sales and customer satisfaction.
- Keep customers informed about order statuses and handle requests for credit in a timely and effective manner.
- Collaborate with customers, sales personnel, and warehouse teams to resolve issues and improve customer experience.
At Unique, we believe that our people are the foundation of our success. That's why we offer a comprehensive package that not only rewards your expertise but also supports your personal and professional growth.
- A competitive monthly salary range of €2750 - €3000.
- A temporary to permanent contract potential with opportunities for career advancement.
- A full-time role with 39-40 hours per week, offering a healthy work-life balance.
- A hybrid work model with one remote day weekly, allowing for flexibility and productivity.
- A generous travel allowance of €0.23/km, supporting your mobility and convenience.
- A modern Breda office, training, and growth opportunities, fostering a collaborative and innovative environment.
Join our dynamic team in Breda and take advantage of a competitive salary, flexible work environment, career growth opportunities, and a supportive, collaborative culture.
- Proven customer service experience with a strong track record of delivering exceptional service.
- Fluent in French and English; other languages a plus, demonstrating your adaptability and communication skills.
- Strong communication and telephone skills, with the ability to build rapport with customers and colleagues.
- Excel proficiency; SAP knowledge preferred, showcasing your technical skills and ability to learn.
- A positive, adaptable attitude with a continuous improvement mindset, driving innovation and excellence in your work.
Located in Breda, Unique is the world's largest manufacturer of fishing tackle, lures, rods, and reels. With offices in 19 countries, we are committed to creativity, sustainability, and excellence in every product we create.
Our modern office near Breda North train station fosters a collaborative environment where innovation thrives. We offer abundant learning and development opportunities, and our team enjoys a flexible work-life balance and community involvement.
Are you ready to join a supportive international team that values your growth and contributions?
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