Technical Documentation Specialist
2 maanden geleden
We are seeking a skilled Technical Documentation Specialist to join our team at HSD Campus. As a Technical Documentation Specialist, you will play a crucial role in creating high-quality documentation that enables our customers to implement our identity verification technology seamlessly.
Key Responsibilities- Develop clear and concise documentation to facilitate the implementation of our products by customers
- Collaborate with cross-functional teams to ensure documentation is consistent, accurate, and up-to-date
- Edit and maintain our technical documentation portal
- Serve as the primary point of contact for external documentation
- Write support documentation, including blogs, articles, and onboarding materials
- Communicate and coordinate with development teams on external APIs and technical documentation
- Review and proofread new documentation submitted by team members
- Assist in incorporating customer feedback and markups into existing documentation
- Select or create visual aids to illustrate written content
- Review and update existing documentation to ensure accuracy and relevance
- Participate in team efforts to identify and prioritize writing tasks and set deadlines
- Bachelor's degree or equivalent in a technical field
- Proven experience in technical writing, preferably in the software industry
- Knowledge of Android development, iOS development, REST, JSON, XML, and/or security is a plus
- Excellent English writing skills, with a focus on technical communication
- A dynamic work environment with opportunities to make a meaningful impact in the field of identity verification
- Extensive opportunities for professional growth and specialization in various sectors and technologies
- A competitive salary with a performance-based bonus
- A comprehensive benefits package, including a pension plan and flexible work arrangements
- The possibility of remote work and flexible hours
- A high-end laptop and phone provided by the company
- Support for relocation, both financially and logistically
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