Business Process Manager Tikkie

1 week geleden


Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd
About the Role

We are seeking an experienced Business Process Manager to join our team at Tikkie. As a Business Process Manager, you will play a crucial role in driving our scalable growth by identifying, analyzing, and documenting business processes. Your key responsibilities will include adding structure and bringing Business Process Management (BPM) to the next level through continuous improvement, initiating BPM governance throughout the entire company, and overseeing 1-2 risk areas.

Responsibilities
  • Identify and document all end-to-end processes at Tikkie.
  • Add structure and bring BPM to the next level through continuous improvement.
  • Initiate BPM governance throughout the entire company and help colleagues to understand the processes.
  • Oversee 1-2 risk areas, identifying, assessing, and mitigating potential risks in these specific domains to ensure organizational stability and compliance.
  • Collaborate closely with Tikkie Operations, Products, and Tech teams and other relevant stakeholders.
Requirements
  • Proven experience as a Business Process Manager or in a similar role.
  • Experience in one or multiple non-financial risk areas, such as Know Your Customer (KYC), fraud, changing laws and regulations, compliance, financial reporting, or Information Technology (IT).
  • An active communication style and the ability to engage the rest of the company.
  • A good understanding of documenting and visualizing processes in an efficient way, explainable to a wide group of stakeholders.
  • A track record of data-driven process improvements, preferably in a fast-changing and complex working environment.
  • Interest in learning what data can do in terms of process identification and improvement.
  • Fluency in the English language, both in writing and speaking.
About Tikkie

Tikkie is a leading free finance app in the Netherlands, revolutionizing payments with its easy, fast, and fun payment functionality. We are a scale-up with a dedicated team of over 60 individuals, striving to transform our customers' needs into scalable products that consistently exceed user expectations.

What We Offer
  • Competitive salary.
  • 11% Benefit budget, paid out monthly or convertible into fringe benefits such as a mobile phone, bike, wearables, or extra time off.
  • 25 days of annual leave.
  • Personal development budget of €1,000 per year for self-directed learning.
  • 5 "banking for better days" which are days off that you can utilize for personal development or voluntary work.
  • Mobile phone subscription.
  • Public transportation card tailored to your needs or a monthly travel allowance.
  • Ergonomic home office setup including an adjustable desk, office chair, and an extra screen or laptop stand.
  • ABN AMRO Contract and comprehensive pension scheme for a secure future.


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