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Sales Support Specialist

2 maanden geleden


Gorkum, Zuid-Holland, Nederland corbion Voltijd
About the Role

We are seeking a highly motivated and results-driven Sales Support Specialist to join our team at Corbion. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty throughout the customer order process.

Key Responsibilities
  • Collaborate with sales managers to develop and implement sales strategies that drive customer satisfaction and loyalty.
  • Provide exceptional customer service, ensuring timely and accurate order fulfillment, and resolving any issues that may arise.
  • Analyze customer order patterns and suggest improvements to optimize sales performance.
  • Manage light accounts and support sales managers in their efforts to drive sales growth.
  • Proactively identify and address customer complaints and incidents, ensuring timely and effective resolution.
  • Enter orders, issue credits, and ensure timely and accurate invoicing.
  • Stay up-to-date on price information and maintain accurate customer databases.
  • Collect and analyze data to optimize sales performance and customer satisfaction.
Requirements
  • Bachelor's degree in international commerce or equivalent experience.
  • Proven experience in a customer-facing role in a business-to-business environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proficiency in Microsoft applications, including Excel, Outlook, PowerPoint, and Word. Experience with SAP is highly beneficial.
  • Ability to multitask and work cross-functionally, with a strong commercial acumen and social skills.
  • Fluency in English, with German a plus.
About Corbion

Corbion is a global leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet. For over 100 years, we have been uncompromising in our commitment to safety, quality, innovation, and performance. Drawing on our deep application and product knowledge, we work side-by-side with customers to make our cutting-edge technologies work for them. Our solutions help differentiate products in markets such as food, home & personal care, animal nutrition, pharmaceuticals, medical devices, and bioplastics. In 2023, Corbion generated annual sales of €1,443.8 million and had a workforce of 2,727 FTE. Corbion is listed on Euronext Amsterdam.