Customer Service Experience Lead

Customer Experience Manager - AmsterdamLeverage your leadership skills to elevate our Customer Experience Team in a dynamic, customer-centric environment at Lemonade Insurance Company. This exciting opportunity is ideal for an experienced leader who can drive strategic growth and foster exceptional customer support.About the Role:Oversee a team of...

Hi, we are Swapfiets! The bicycle subscription where you are always assured of a working bicycle. Our mission? Making cities more livable and sustainable under the motto 'buy less, use more'. For our HQ in Amsterdam we are looking for a**:Customer Service Team Lead.** We are continuing our growth journey in our expansion in Europe! Hence, we are looking...

**About the Team**: Community Operations is pioneering how Uber interacts with users around the globe. We support all Uber business lines and propositions (Mobility verticals like Rides, Hailables, High-Capacity Vehicles; Delivery verticals like Eats and Grocery; and specific propositions like Uber for Business) and cover a broad range of activities,...

**As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store's lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient operation of the store experience and provide exemplary service to maximize...

About the RoleWe are seeking a highly motivated and experienced Customer Service Team Lead to join our team at Starbucks, working as part of SSP Nederland. In this role, you will be responsible for leading the customer service team, managing workload, and ensuring exceptional customer experiences in all interactions.ResponsibilitiesLead and motivate the...

Rituals is a company that values exceptional customer service as the heart of every memorable brand experience. As our Product Owner - Customer Relations (CR), you will play a pivotal role in elevating the tools and platforms that empower our Customer Relations Ambassadors.This position involves taking ownership of the platforms used by our Customer...

**Open in all locations: France, Germany, the Netherlands, and the United Kingdom** We are seeking a dynamic Lead Analyst to play a pivotal role in enhancing customer experience and operational productivity through data-driven insights. In this role, you will focus on analysing customer service data, identifying pain points, improving products and services,...

Role OverviewAt H&M Group, we're seeking a skilled and customer-focused individual to join our team as a Sales Advisor. This temporary part-time position offers an exciting opportunity to work with our customers, enhance their shopping experience, and develop your skills in a dynamic retail environment.About the JobWe are looking for an enthusiastic and...

**About Us**: U Trust Insurance Agency LLC is a growing insurance agency with a commitment to excellence in customer service. We serve clients across 31 states and pride ourselves on delivering reliable and innovative solutions. We are seeking a **Customer Service Quality Lead** to elevate the quality of our service and ensure our team delivers exceptional...

At Lemonade Insurance Company, we are seeking a highly motivated and experienced Customer Experience Director to lead our European customer support team.About the RoleThis is an exciting opportunity for a seasoned leader to join our dynamic team and contribute to delivering exceptional customer experiences. As a Customer Experience Director, you will oversee...

Rituals is a company that values exceptional customer service and strives to create memorable brand experiences. As our Product Owner - Customer Relations (CR), you will play a pivotal role in elevating the tools and platforms that empower our Customer Relations Ambassadors.In this role, you will take ownership of the platforms used by our Customer Relations...

Customer Service Agent **Start of your Tikkie journey?**: **Your job**: You'll also contribute to creating and updating our support content. This includes adding to FAQs and knowledge bases, ensuring both your team and our customers can find answers swiftly. Collaboration with your fellow agents and the Customer Service Lead is key, as you work together to...

**Location**: Amsterdam, NH, Netherlands**Type**: Contract - **Job** #25239 Our client, one of the globally recognized furniture retailers, is seeking an experienced **Strategic Experience Design Lead **to join their dynamic team in Amsterdam on a 5-month hybrid B2B PAYE contract. You will be responsible f suppting ongoing project wk from value proposition...

We are seeking a skilled Senior Customer Relations Platform Lead to join our team at Rituals.About the RoleThis is a unique opportunity to drive the strategic direction of our customer relations platforms and enhance the overall customer service experience. As a key member of our team, you will be responsible for managing and prioritizing the product...

**Change staat voor verandering, jij ook? Om de beste service te verlenen zoeken wij een enthousiaste en ervaren teamleider Customer Service. Jij aan het slag met opbouwen en optimaal laten presteren van het zakelijke service team van marktplaats. Naast het bouwen van een 'high performing' team ga jij met je team de uitdaging aan om gericht te werken aan...

_Als Team Lead Customer Service zorg jij ervoor dat ons team uitblinkt in klantbeleving, met een focus op hoge klanttevredenheid en uitstekende servicekwaliteit. Jij bent het centrale aanspreekpunt, biedt ondersteuning waar nodig en houdt de dagelijkse operatie soepel draaiend. Tegelijkertijd werk je aan een effectief, gemotiveerd en goed presterend...

**Your Mission**: **About the team**: You will lead a team of 6 direct reports and additional 4 indirect reports composed of Customer Success Managers, Onboarding Specialists, Strategic Account Manager and Benelux Support team. **Your 12-month journey**: **During the first 3 months**: you will spend learning about systems, our three product lines -...

ING’s Payment and Settlement Services (“PSS”) aims to further mature, develop and expand ING’s state of the art payments platforms and settlements services. The PSS focusses on delivering payments and settlement services, meeting the expectations of ING’s business lines and beyond, whilst ensuring the basics: safe, secure, compliant, and reliable....

**About the job**: MR MARVIS is looking for a full-time **french speaking** Customer Experience Manager to lead our french Customer Experience team and serve our customers in France the best possible way. You will be managing a small team, consisting of talented and motivated people who are committed to our high standard of service. We see every moment of...

Are you a creative strategist with a passion for delivering unforgettable guest journeys? At The Excellence Group, we are seeking a Manager of Guest Experience & Customer Relationships to lead the way in redefining how we connect with and delight our guests. This is your chance to shape meaningful relationships, craft innovative strategies, and drive the...