Internal Account Manager

3 weken geleden

Helmond, Noord-Brabant, Nederland Personato Voltijd

About the Role

We are seeking a highly motivated and customer-focused Internal Account Manager to join our team in Helmond. As an Internal Account Manager, you will be responsible for delivering exceptional customer service and ensuring that our internal and external clients receive the best possible experience.

Key Responsibilities

  • Identify key stakeholders and collaborate with our operations team, sales managers, and account team to deliver timely quotes, process orders, and guarantee customer satisfaction.
  • Manage customer contact, select partners, issue and follow up on quotations, and provide KPI reports.
  • Address customer inquiries, manage orders, cancellations, and complaints, and optimize processes.
  • Coordinate with various managers and conduct customer visits to ensure satisfaction.

Requirements

  • You have a sales-oriented mindset and enjoy bringing projects to a successful and commercially interesting result.
  • You have a higher professional education (HBO) level of thinking and working, with similar experience.
  • An affinity for technology is desirable but not necessary.
  • You are fluent in German and English.
  • You enjoy having frequent daily contact with customers.
  • You excel at keeping customers satisfied.
  • You have a technical or commercial education or have comparable qualifications.
  • In addition, you have a class B driver's license and are willing to travel.

About the Company

Our company is part of a multinational organization, located worldwide, and provides technical solutions. You will be working in Helmond, where you will be part of a close, diverse, and very accessible team.

We offer a full-time position within a dynamic organization where every day is different, with a lot of variety and diversity. You can count on a good salary and other great benefits, such as:

  • 30 vacation days
  • Pension scheme
  • Opportunity to earn team bonuses
  • Home office possible by arrangement incl. office equipment (laptop, two monitors and an electrically height-adjustable desk)
  • A lot of freedom and independence is characteristic of this role

About the Culture

Our company culture can be described as an informal, no-nonsense, and above all pleasant working environment. You will be in frequent daily contact with international colleagues in order to deliver that one beautiful product to the customer.

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