Customer Support Specialist Nordics
1 maand geleden
We are seeking a highly motivated and customer-focused Customer Support Specialist to join our dynamic team in Maastricht. As a key member of our Order to Bill department, you will be responsible for delivering exceptional customer service to our internal and external customers worldwide.
Key Responsibilities- Provide timely and effective support to customers through various channels, including phone, email, and chat.
- Act as a liaison between customers and internal teams to resolve issues and escalate concerns.
- Collaborate with cross-functional teams to improve processes and ensure seamless customer experience.
- Develop and maintain strong relationships with customers to increase satisfaction and loyalty.
- Recent graduate or experience in a business-related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Proficiency in MS Office and SAP applications.
- Fluency in English and Swedish or Norwegian languages.
As a modern employer, we offer a competitive compensation package, including a gross monthly salary between €2900 and €3100, depending on education and experience. We also provide an additional 8% holiday allowance, year-end premium, and bonus based on company results. Our benefits include 34 days of leave, option to work from home, solid retirement plan, and bicycle lease plan.
How to ApplyIf you are a motivated and customer-focused individual looking for a new challenge, please submit your resume and cover letter in one document. You can also contact Nienke Klaar for more information or to learn about the position.
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