Customer Support Specialist Nordics
1 maand geleden
We are seeking a highly motivated and customer-focused individual to join our dynamic team as a Customer Support Specialist Nordics. As a key member of our Order to Bill department, you will play a crucial role in delivering exceptional customer service and ensuring the highest levels of satisfaction for our internal and external customers.
Key Responsibilities- Act as the first point of contact for customers, providing timely and effective support via various channels, including phone, email, and chat.
- Collaborate with cross-functional teams to resolve customer complaints and issues, ensuring a high level of customer satisfaction.
- Support the Order to Cash process, including order intake, order entry, and coordination with credit management, supply chain, and logistics.
- Work closely with Field Service Engineers to take emergency calls and create notifications.
- Recent graduate or experience in a business-related field.
- Excellent communication and customer service skills.
- Ability to work under pressure and prioritize tasks effectively.
- Organized and excellent in multitasking.
- Proficient in MS Office and SAP applications.
- Fluency in English and Swedish or Norwegian is a must; Finnish is an added value.
As a modern employer, we take care of our employees and help them find a balance between career development opportunities and personal life planning. We offer a competitive compensation package, including a gross monthly salary between €2900 and €3100, depending on education and work experience, as well as additional benefits such as holiday allowance, year-end premium, and a bonus based on company results.
We strive to create a collaborative and inspiring work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity.
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