Customer Support Specialist
2 weken geleden
We are seeking a highly motivated and detail-oriented Customer Support and Validation Specialist to join our team at Page Personnel. As a key member of our team, you will be responsible for building strong relationships with customers, validating online questionnaires, and providing front-line support through phone calls and CRM management.
Key Responsibilities:- Customer Support: Make 40+ outbound calls daily to explain the benefits of our services, assisting new and returning customers with the registration and renewal process.
- Validation: Validate online questionnaires with precision, following established procedures and guidelines.
- CRM Management: Log all customer interactions, activities, and call outcomes in our CRM system.
- Process Improvement: Suggest ways to improve and streamline processes to increase efficiency.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Proficiency in CRM systems and data management.
- Strong analytical and problem-solving skills.
What We Offer: A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.
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