Business Outcomes Manager
4 weken geleden
We are seeking an experienced Business Outcomes Manager to oversee a portfolio of customers, helping them achieve their business goals and maximize the value from their ServiceNow investment.
About the Role- Oversight of customer outcomes engagement to understand each customer's needs and challenges.
- Ensure customers are technically healthy and up-to-date with the latest product version.
- Identification of criteria for assisting customers using Success Plays in the Success Platform.
- Promote ServiceNow customer success stories and processes.
- Work with ServiceNow teams to improve product adoption and increase footprint.
- Resolution of escalated client issues quickly, utilizing resources from across the company ecosystem.
- 5+ years of experience providing customer professional services or related business support.
- Ability to provide independent comprehensive services.
- Experience resolving issues through analysis.
- Experience working collaboratively.
- ServiceNow accreditations or certifications a plus.
The estimated salary for this role is around $120,000 - $180,000 per year, depending on location and experience.
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Business Solutions Manager
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Business Development Manager
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Business Development Specialist
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Business Analyst
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Strategic HR Business Partner
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Strategic Business Development Manager
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Digital Transformation Lead
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Project Manager Automotive
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