Customer Experience Team Lead
7 dagen geleden
We are seeking a seasoned Customer Support Supervisor to lead our customer experience team. In this role, you will oversee the daily operations of our support team and ensure that our customers receive exceptional service.
As a key member of our team, you will be responsible for managing the day-to-day activities of the support team, including providing guidance and training to new team members. You will also be expected to analyze customer feedback and develop strategies to improve our support processes.
This is a full-time position with an estimated salary range of €60,000 - €80,000 per year. The successful candidate will have 7 months' availability between January 1st and July 31st for 40 hours per week.
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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Customer Experience Director
24 uur geleden
Utrecht, Utrecht, Nederland Foot Locker VoltijdJob DescriptionWe are seeking a seasoned Customer Experience Director to lead our customer support operations in Europe. This role requires a strategic thinker with experience in managing large international teams and driving customer-centric initiatives.About the RoleThis position is responsible for directing end-to-end customer support for all banners in...
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Customer Experience Director
4 weken geleden
Utrecht, Utrecht, Nederland Foot Locker VoltijdAbout the RoleWe are seeking a highly experienced and skilled Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all our banners.Key ResponsibilitiesDevelop and execute customer...
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Customer Experience Director
4 weken geleden
Utrecht, Utrecht, Nederland Foot Locker VoltijdJob SummaryWe are seeking a highly experienced Customer Experience Director to lead our customer support team in Europe. As a key member of our leadership team, you will be responsible for developing and implementing strategies to deliver exceptional customer experiences across all banners in Europe.Key ResponsibilitiesDevelop and implement customer support...
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Customer Experience Manager
1 maand geleden
Utrecht, Utrecht, Nederland beBee Professionals VoltijdbeBee Professionals is seeking a Customer Experience Manager to lead our client relations efforts. The successful candidate will be responsible for managing client relationships, providing customer service, and ensuring customer satisfaction. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work...
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Customer Experience Director
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Utrecht, Utrecht, Nederland Foot Locker VoltijdJob Summary:The Director of Customer Centricity will lead the development of a comprehensive customer support strategy that aligns with Foot Locker's global objectives. This role will be responsible for defining and optimizing the customer service lifecycle, mapping the customer support journey, and ensuring alignment with the company's strategic vision.Key...
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Lead Product Designer
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Utrecht, Utrecht, Nederland bol VoltijdCrafting a Seamless Customer ExperienceAs a Lead Product Designer at bol, you will play a pivotal role in shaping the customer journey, focusing on search and navigation. Your expertise will be instrumental in ensuring that our customers have an effortless and enjoyable experience when exploring our vast catalog of products.Your Key Responsibilities:Develop...
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Lead Product Designer
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Utrecht, Utrecht, Nederland bol VoltijdAbout the RoleWe are seeking a highly skilled Lead Product Designer to join our Help Me Find team at bol. As a key member of our team, you will be responsible for designing and developing innovative search and navigation experiences that delight our customers.Key ResponsibilitiesDevelop and maintain a customer-centric approach to product designCollaborate...
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Customer Experience Strategist
2 weken geleden
Utrecht, Utrecht, Nederland Rentman VoltijdCustomer Journey ManagerAbout Rentman:Rentman is a smart, powerful resource management and planning platform for the event and production industry. We help businesses in over 70 countries succeed in their daily challenges with our software. Our platform is used by event service providers to manage inventory, schedule staff, and create professional...
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Dyson Team Lead
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Utrecht, Utrecht, Nederland Dyson VoltijdAbout the RoleAs a Dyson Team Lead, you will be responsible for the Dyson sales team at the high-traffic Mall Demo Zone location in Hoog Catharijne. Your primary goal will be to bring Dyson products to life for the consumer, ensuring that the store is up to date at all times and that the team is motivated and performing at its best.Key...
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Customer Experience Director
2 weken geleden
Utrecht, Utrecht, Nederland Foot Locker VoltijdJob DescriptionAs a Customer Experience Director in our European team, you will be responsible for leading the development and implementation of customer support strategies that drive business growth and improve customer satisfaction. This role requires a strong understanding of customer needs and preferences, as well as the ability to develop and execute...
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Customer Experience Strategist
4 weken geleden
Utrecht, Utrecht, Nederland Rentman VoltijdAbout Rentman:We are the operations management platform built to support event and media production teams. Our software helps businesses in over 70 countries realise festivals, concerts, corporate events, and more. For event service providers facing daily challenges in managing inventory, scheduling staff, or generating professional estimates in a fast-paced...
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Team Lead
4 weken geleden
Utrecht, Utrecht, Nederland Picnic VoltijdAre you a natural leader with at least 6 months of experience in a leadership position? We're looking for a Team Lead to guide and motivate our Shoppers at our state-of-the-art Fulfilment Centre in Utrecht. As a Team Lead, you'll be responsible for creating a happy working environment and ensuring seamless operations.As a Team Lead, you'll have the...
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Senior Customer Experience Director
7 dagen geleden
Utrecht, Utrecht, Nederland Foot Locker VoltijdAbout the RoleWe are seeking a seasoned Senior Customer Experience Director to lead our customer support team in Europe, driving enterprise solutions and defining our customer-centric operating model. This position requires strong leadership skills, with experience in managing large international teams and negotiating with external...
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Customer Experience Transformation Leader
7 dagen geleden
Utrecht, Utrecht, Nederland Idean VoltijdAbout Usfrog is a global business with a network of studios working together to improve the human experience through design.Job DescriptionWe are seeking an experienced Customer Experience Transformation Leader to join our team. As a Senior Manager, you will lead projects and client engagements in collaboration with clients, defining project management...
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Customer Success Lead
4 weken geleden
Utrecht, Utrecht, Nederland Freshworks VoltijdAbout the RoleFreshworks is seeking a highly skilled Customer Success Lead to join our team in Utrecht. As a Customer Success Lead, you will play a critical role in driving customer adoption and retention, ensuring our customers achieve their desired outcomes with our products.Key ResponsibilitiesBuild and maintain strong relationships with key customers,...
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Retail Team Lead
1 maand geleden
Utrecht, Utrecht, Nederland TK Maxx VoltijdUnlock your potential in a dynamic retail environment as a Retail Team Lead at TK Maxx. This exciting opportunity offers a chance to make a real impact, supporting managers and leading a team of associates in a constantly changing store.Our business model is unique, with teams never knowing what will be delivered next. This means plenty of variety for you,...
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Customer Experience Strategist
1 maand geleden
Utrecht, Utrecht, Nederland Rentman VoltijdAbout RentmanRentman is a leading provider of resource management and planning software for the event and production industry. Our platform helps businesses in over 70 countries streamline their operations, improve efficiency, and deliver exceptional customer experiences.Job DescriptionWe are seeking a highly skilled Customer Journey Manager to join our...
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Customer Experience Strategist
2 weken geleden
Utrecht, Utrecht, Nederland Idean VoltijdAbout the Role:We are seeking talented professionals to join our Customer Transformation team as a Customer Experience Strategist. As a key member of our team, you will be responsible for designing and developing customer experiences that drive business growth and innovation.Your Key Responsibilities:Develop customer experience strategies that align with...
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Customer Experience Strategist
4 weken geleden
Utrecht, Utrecht, Nederland Rentman VoltijdAbout Rentman:We are the operations management platform built to support event and media production teams. Our software helps businesses in over 70 countries realise festivals, concerts, corporate events, and more. For event service providers facing daily challenges in managing inventory, scheduling staff, or generating professional estimates in a fast-paced...
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Team Lead
4 weken geleden
Utrecht, Utrecht, Nederland Picnic VoltijdAre you looking for a leadership opportunity in a dynamic and fast-paced environment? As a Junior Team Lead at Picnic, you will be responsible for guiding and motivating our Shoppers to ensure seamless operations in our Fulfillment Centre in Utrecht. You will work closely with the shift lead to help create a happy working environment and ensure that our...