Huidige banen gerelateerd aan Customer Service Representative - Den Haag, Zuid-Holland - beBee Professionals
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Customer Service Representative
2 maanden geleden
beBee Professionals is seeking a skilled Customer Assistance Analyst to provide exceptional customer service and technical support to our clients.
The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.
Key Responsibilities:- Respond to customer inquiries via various channels, including phone, email, and chat.
- Troubleshoot customer issues and provide technical support to resolve problems efficiently.
- Investigate customer complaints and resolve them in a timely manner, ensuring customer satisfaction.
- Document customer interactions in our customer service database to track and analyze customer feedback.
- Identify customer needs and provide tailored solutions to meet their expectations.
- A minimum of 2 years of customer service experience.
- Excellent communication and problem-solving skills.
- Strong customer service orientation and ability to work in a fast-paced environment.
- Knowledge of customer service software, databases, and tools.
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.