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Den Haag, Zuid-Holland, Nederland beBee Professionals Voltijd
Customer Assistance Analyst

beBee Professionals is seeking a skilled Customer Assistance Analyst to provide exceptional customer service and technical support to our clients.

The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.

Key Responsibilities:
  • Respond to customer inquiries via various channels, including phone, email, and chat.
  • Troubleshoot customer issues and provide technical support to resolve problems efficiently.
  • Investigate customer complaints and resolve them in a timely manner, ensuring customer satisfaction.
  • Document customer interactions in our customer service database to track and analyze customer feedback.
  • Identify customer needs and provide tailored solutions to meet their expectations.
Requirements:
  • A minimum of 2 years of customer service experience.
  • Excellent communication and problem-solving skills.
  • Strong customer service orientation and ability to work in a fast-paced environment.
  • Knowledge of customer service software, databases, and tools.

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.