Technical Sales Operations Manager

2 dagen geleden

Rotterdam, Zuid-Holland, Nederland LyondellBasell Voltijd
Job Description

We are seeking a highly skilled and experienced Technical Sales Operations Manager to join our team at LyondellBasell. In this role, you will be responsible for managing a small team of professionals and overseeing the regional technical service strategy for our I&D EMEA business.

Responsibilities
  • Work closely with Product Safety and other regional technical service teams to coordinate processes, reporting, and product risk reviews;
  • Manage training on I&D products and end uses for Sales, Marketing, Planning, and other functional groups;
  • Ensure proper representation for LYB on industry panels such as CEFIC and influence external regulatory and compliance decisions;
  • Consult with Business Management, Supply Chain, and Sales to manage technical product issues such as customer qualification and assessment protocols for high-risk products;
  • Develop and gain endorsement for regional EMEA technical service strategy in coordination with the Americas and Asia;
  • Manage team participation in business support activities including assessments of logistics service providers, incident root cause analyses, technical or product stewardship project teams, and establishing operational standards for product handling or storage;
  • Work closely with Sales, Business, support functions, and CCE to manage and drive continuous improvement projects that solve challenges related to the LYB customer experience;
Requirements
  • Bachelor's degree in a technical or business field, master's degree preferred;
  • Minimum 10 years' experience in the chemical industry, in technical and/or commercial roles;
  • Experience managing a team of professionals is a plus;
  • In-depth knowledge of LYB product lines and processes, including familiarity with product end uses, is a plus;
  • Well-developed communication, problem-solving, project management, and decision-making skills;
  • Practical experience in or affinity with Sales Processes and Customer Management;
  • Fluency in English required, additional local language(s) a plus.
What We Offer

We offer a competitive salary package of $120,000 - $180,000 per year, depending on experience, as well as the opportunity to work with a leading international company in the chemical industry. You will also have the possibility to work from home up to three days a week, thanks to our Global Remote Work Policy. LyondellBasell is committed to advancing diversity, equity & inclusion (DEI) to ensure a positive experience for all employees.

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