Supply Chain Performance Manager

6 dagen geleden

Rotterdam, Zuid-Holland, Nederland APL Logistics Voltijd

About APL Logistics

We are a global logistics company that connects supply chains across various industries, including Automotive, Consumer, Industrial, and Retail. Our business is built on a network of passionate colleagues, clients, and partners who work together to deliver exceptional results.

Main Responsibilities

  • Support and manage the development of projects to improve the efficiency of our services delivered to key accounts and customers.
  • Act as the primary customer contact for daily process-related questions, problems, or support.
  • Establish and ensure excellent customer care by continuously improving internal processes and reporting to respective process owners.
  • Monitor regular KPI calls across origin and destination teams to drive continuous service improvement and achieve excellent results.
  • Support training relevant APLL internal teams in customer-specific processes as needed.
  • Support Key Account Managers in identifying opportunities for process improvement and sales opportunities.
  • Manage forecasting and carrier allocation management in close cooperation with product teams, origin teams, and customers.

Key Areas of Result

  • Successful delivery against customer service level agreements (SLAs).
  • Delivery of the program in line with budget expectations.
  • Optimization and development of customer supply chain unlocking processes and cost efficiencies.
  • Increase customer satisfaction scores in line with internal targets.
  • Successful delivery of key projects assigned by the Team Manager.

Requirements

  • Fluency in Dutch and English is a must-have.
  • Expertise knowledge of supply chain processes such as freight forwarding, consolidation, transportation, etc.
  • Customer-centric attitude and mindset.
  • Strong understanding of IT and supply chain data structures.
  • Excellent listening and communication skills, capable of articulating issues and proposed solutions with both internal and external customers.
  • Strong analytical skills.
  • Ability to translate data into a story and solution.

We Offer

  • 13 months' salary.
  • Participation in our global cash bonus plan.
  • Pension plan.
  • Regular trainings and excellent development opportunities within APL Logistics globally.
  • Working in an open team with a supportive working atmosphere.
  • Variety of benefits for birthdays, marriage, childbirth, long service, and more.
  • Hybrid working model.
  • Local and regional activities focused on employee engagement throughout the year.

  • Supply Chain Negotiator

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Helloprint Voltijd

    About the RoleWe are seeking a skilled Account Partnership Manager to join our Supply Team at HelloPrint. As a key member of our team, you will be responsible for negotiating commercial agreements with our partners, managing relationships, and driving business growth.Key ResponsibilitiesNegotiate and manage commercial terms and product agreements with...

  • Transformation Project Manager

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Refresco Voltijd

    Are you enthusiastic about the Supply Chain sector? Do you possess the capability and flexibility to spearhead ambitious transformation initiatives within Supply Chain? Are you ready to thrive in the dynamic environment of a rapidly growing international organization as our new Project Manager?As we expand and prioritize our projects, we seek a strong and...

  • Senior Project Manager

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Refresco Voltijd

    Are you enthusiastic about the Supply Chain sector? Do you possess the capability and adaptability to lead ambitious transformation initiatives within Supply Chain? Are you excited by the fast-paced environment of a globally expanding organization and ready to take on the role of Project Manager?In light of our expansion and the significance of our projects,...

  • Supply Chain Planner

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland innocent Voltijd

    About the RoleWe are seeking a highly skilled and motivated Supply Chain Planner to join our team at innocent. As a key member of our operations team, you will play a pivotal role in ensuring the smooth delivery of our products to customers across Europe and beyond.Key ResponsibilitiesDevelop and implement effective supply chain strategies to meet business...

  • Project Manager Supply Chain Transformation

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Refresco Voltijd

    About the RoleWe are seeking a highly skilled and experienced Project Manager to lead our Demand and Supply Planning transformation program across Europe. As a key member of our Operations team, you will report directly to the End-to-End Planning Director Europe.Key ResponsibilitiesDrive, manage, and coordinate various challenging projects in Supply Chain,...

  • Supply Chain Project Leader

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Refresco Voltijd

    Are you driven by the world of Supply Chain? Do you possess the skills and flexibility to lead transformative projects within this domain? If you thrive in the fast-paced environment of a rapidly growing international organization, we invite you to consider the role of Project Manager.As we expand, we seek a dynamic and determined individual to spearhead our...

  • Supply Chain Project Manager

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Refresco Voltijd

    About the RoleWe are seeking a highly skilled and experienced Project Manager to lead our Demand and Supply Planning transformation program across Europe. As a key member of our Operations team, you will report directly to the End-to-End Planning Director Europe.Key ResponsibilitiesDrive, manage, and coordinate various challenging projects in Supply Chain,...

  • Finished Goods Planning Manager

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland innocent Voltijd

    About the RoleWe are seeking a highly skilled and experienced Finished Goods Planning Manager to join our Supply Chain team at innocent. As a key member of our team, you will be responsible for ensuring the smooth planning and execution of our finished goods operations.Key ResponsibilitiesLead Finished Goods Planning TeamDirect line management of our...

  • Interim Supply Chain Manager

    2 maanden geleden

    Rotterdam, Zuid-Holland, Zuid-Holland, Nederland Independent Recruiters Voltijd

    Wij zijn op zoek naar een Supply Chain Manager voor een van grootste telecom providers van Nederland in Rotterdam!In deze rol draag je, met focus op systemen, processen en klantcontact, bij aan een optimale servicebeleving bij de klanten en aan een effectieve invulling van de organisatie. Als regiss

  • Supply Chain Specialist

    1 dag geleden

    Rotterdam, Zuid-Holland, Nederland Yacht Voltijd

    Over onsYacht is een bedrijf dat gespecialiseerd is in het verbinden van relaties tussen trainees en opdrachtgevers. Wij bieden een unieke kans om jezelf professioneel en persoonlijk te ontwikkelen binnen de Supply Chain.FunctiebeschrijvingBinnen het Supply Chain traineeship groei je uit tot een futureproof Supply Chain specialist mét management skills....

  • Supply Chain Specialist

    5 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Yacht Voltijd

    Over YachtYacht is een bedrijf dat gespecialiseerd is in het verbinden van trainees en opdrachtgevers. Wij bieden een unieke kans om jezelf professioneel en persoonlijk te ontwikkelen binnen de Supply Chain.FunctiebeschrijvingBinnen het Supply Chain traineeship groei je uit tot een futureproof Supply Chain specialist mét management skills. Gedurende 3 jaar...

  • Supply Chain Resource Coordinator

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About EastmanEstablished in 1920, Eastman is a leading global specialty materials firm that manufactures a wide array of products integral to everyday life. With a mission to enhance quality of life through innovative materials, Eastman collaborates with clients to provide cutting-edge products and solutions while prioritizing safety and sustainability. The...

  • Supply Chain Expert

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland OMP Voltijd

    About the RoleWe are seeking a highly skilled Supply Chain Consultant to join our Delivery team at OMP. As a key member of our Customer Solutions organization, you will play a crucial role in delivering solutions and assisting customers throughout the implementation process.Your Key ResponsibilitiesDevelop and implement supply chain strategies to optimize...

  • Supply Chain Resource Coordinator

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About EastmanEstablished in 1920, Eastman is a worldwide leader in specialty materials, offering a diverse array of products that enhance everyday items. Our mission is to improve quality of life through innovative solutions while prioritizing safety and sustainability. Our growth is driven by cutting-edge technology, deep customer relationships, and...

  • Supply Chain Resource Coordinator

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About EastmanEstablished in 1920, Eastman is a leading global specialty materials firm that manufactures a wide array of products integral to everyday life. With a mission to enhance quality of life through innovative materials, Eastman collaborates with clients to provide cutting-edge products and solutions while upholding a strong commitment to safety and...

  • Supply Chain Resource Coordinator

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About EastmanEstablished in 1920, Eastman is a leading global specialty materials firm, producing a wide array of products integral to everyday life. With a mission to enhance life quality through material innovation, Eastman collaborates with clients to provide cutting-edge products and solutions while prioritizing safety and sustainability. The company’s...

  • Supply Chain Resource Coordinator

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Eastman Voltijd

    About EastmanEstablished in 1920, Eastman is a leading global specialty materials firm, producing a diverse array of products integral to everyday life. With a mission to enhance quality of life through innovative materials, Eastman collaborates with clients to provide cutting-edge products and solutions while upholding a strong commitment to safety and...

  • Supply Chain Management Internship

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Unilever Voltijd

    Supply Chain Excellence at UnileverThe Supply Chain department at Unilever is dedicated to creating a seamless and efficient chain of products from suppliers to customers. Our goal is to exceed customer expectations by optimizing all aspects of the supply chain.As a Supply Chain Management Intern, you will support activities such as:Process Improvement:...

  • Supply Chain Planner

    1 maand geleden

    Rotterdam, Zuid-Holland, Zuid-Holland, Nederland DPA Professionals Voltijd

    Wat je gaat doen: DPA heeft 300 verschillende klanten binnen verschillende sectoren die we verder helpen met expertise, innovatie en verdere optimalisatie en professionalisering van hun Supply Chain. Als Supply Chain Planner werk je op een mooie interim positie of werk je samen

  • SAP EWM Operator: Key Role in Supply Chain Optimization

    6 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Stedin Voltijd

    Job DescriptionAs a SAP EWM Operator at Stedin, you will play a crucial role in optimizing our supply chain operations. We are seeking a highly skilled and experienced professional to join our Warehouse team.Key ResponsibilitiesCoordinate and manage warehouse operations, ensuring efficient and effective use of resources.Implement and maintain SAP EWM...