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Sales Support Specialist

2 maanden geleden


Gorkum, Zuid-Holland, Nederland corbion Voltijd

About the Role

We are seeking a highly skilled Sales Support Specialist to join our team at Corbion. As a Sales Support Specialist, you will be the extension of our sales team, collaborating closely with our sales managers to develop and add value to our customer relationships.

Key Responsibilities

  • Develop and maintain strong relationships with our customers, working closely with sales managers to identify opportunities and drive sales growth.
  • Provide exceptional customer service, ensuring a hassle-free buying experience for our customers.
  • Proactively take on a sales support role, pulling sales orders from existing customers and analyzing order patterns to suggest improvements and flag deviations.
  • Manage light accounts and support sales managers in their efforts to drive sales growth.
  • Resolve customer complaints and incidents in a timely and professional manner, monitoring progress and following up as needed.
  • Enter orders, issue credits, and ensure timely and accurate invoicing.
  • Keep price information up to date and maintain accurate customer databases.
  • Collect and analyze data to optimize sales processes and improve customer satisfaction.

Requirements

  • A Bachelor's degree in international commerce or equivalent experience.
  • Experience in a customer-facing role in a business-to-business environment.
  • Proficiency in English, with German a plus.
  • Experience in the manufacturing industry is advantageous.
  • Knowledge of Microsoft applications, including Excel, Outlook, PowerPoint, and Word, with experience with SAP highly beneficial.
  • Strong commercial skills and social abilities, with the ability to multi-task and work cross-functionally.