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Sales Support Specialist
2 maanden geleden
About the Role
We are seeking a highly skilled Sales Support Specialist to join our team at Corbion. As a Sales Support Specialist, you will be the extension of our sales team, collaborating closely with our sales managers to develop and add value to our customer relationships.
Key Responsibilities
- Develop and maintain strong relationships with our customers, working closely with sales managers to identify opportunities and drive sales growth.
- Provide exceptional customer service, ensuring a hassle-free buying experience for our customers.
- Proactively take on a sales support role, pulling sales orders from existing customers and analyzing order patterns to suggest improvements and flag deviations.
- Manage light accounts and support sales managers in their efforts to drive sales growth.
- Resolve customer complaints and incidents in a timely and professional manner, monitoring progress and following up as needed.
- Enter orders, issue credits, and ensure timely and accurate invoicing.
- Keep price information up to date and maintain accurate customer databases.
- Collect and analyze data to optimize sales processes and improve customer satisfaction.
Requirements
- A Bachelor's degree in international commerce or equivalent experience.
- Experience in a customer-facing role in a business-to-business environment.
- Proficiency in English, with German a plus.
- Experience in the manufacturing industry is advantageous.
- Knowledge of Microsoft applications, including Excel, Outlook, PowerPoint, and Word, with experience with SAP highly beneficial.
- Strong commercial skills and social abilities, with the ability to multi-task and work cross-functionally.
