Dutch Language Customer Service Representative

6 dagen geleden


Rotterdam, Zuid-Holland, Nederland Patrique Mercier Recruitment Voltijd
Dutch Speaking Customer Care Advisor

Patrique Mercier Recruitment is excited to offer a unique opportunity for a Dutch Speaking Customer Care Advisor in Athens. This position comes with a fully covered relocation package, making it an ideal choice for those looking to explore a new culture while advancing their career in customer service.

Key Responsibilities
  • Respond to customer inquiries via various channels, providing timely and accurate information
  • Assist customers with product information, order tracking, and returns, ensuring a seamless experience
  • Address and resolve customer complaints with empathy and efficiency, maintaining a positive relationship
  • Maintain accurate records of customer interactions and transactions, providing valuable insights for management
  • Participate in training sessions and team meetings to enhance skills and stay up-to-date with industry trends
Requirements
  • Fluent in Dutch and English, with strong verbal and written communication skills
  • Prior experience in a customer service role is preferred, but not required
  • Ability to empathize with customers and resolve issues effectively, providing a high level of customer satisfaction
  • Proficient in using computer systems and customer support tools, with a strong attention to detail
  • Exceptional organizational skills, with the ability to work in a fast-paced environment under pressure
  • Willingness to relocate to Athens and adapt to a new culture
  • Reliable internet access and a conducive home office setup for remote work
  • Positive attitude and enthusiasm for learning, with a strong desire to grow and develop in the role
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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