Office Support Agent

2 weken geleden

Den Haag, Zuid-Holland, Nederland Europol Voltijd

Job Title: Office Support Agent

Job Summary: We are seeking a highly organized and detail-oriented Office Support Agent to join our team at Europol. The successful candidate will provide general secretarial and office support tasks across the organization, including diary management, email handling, and document preparation.

Key Responsibilities:

  • Perform general secretarial and office support tasks, including diary management, email handling, and document preparation.
  • Keep track of pending files and monitor outstanding tasks, deadlines, and requests.
  • Assist with the preparation of meetings and follow-up, including preparation of documents, archiving files, and taking minutes related to the area of work.
  • Manage common mailboxes, handle incoming and outgoing internal and external mail, and handle telephone calls.
  • Assist in drafting memos and other correspondence, register correspondence in the electronic document management system, and archive documents.
  • Keep the diary of the Unit/Department up to date and schedule various internal and external meetings.

Requirements:

  • Candidates must be a national of one of the Member States of the European Union and enjoy full rights as a citizen.
  • Candidates must have fulfilled any obligations imposed by the applicable laws on military service.
  • Candidates must produce appropriate character references as to their suitability for the performance of the duties.
  • Candidates must be physically fit to perform the duties pertaining to the position.
  • Candidates must produce evidence of a thorough knowledge of one of the languages of the Union and a satisfactory knowledge of another language of the Union to the extent necessary for the performance of the duties.

Selection Criteria:

  • Professional experience: recent secretarial and/or practical office support experience, recent experience in drafting secretarial correspondence in English, diary management experience, experience using office support software, and experience organizing meetings.
  • Professional knowledge: ability to perform general office support activities, ability to draft documentation in English, and ability to handle confidential information.
  • General competencies: very good communication skills in English, both orally and in writing, keen eye for detail, competent user of Microsoft Office applications, high degree of commitment and flexibility, high level of customer and service-orientation, good administrative and organizational skills, ability to work well under pressure, and good interpersonal skills.

Working at Europol:

Europol is an international organization that brings together law enforcement agencies from across Europe to fight crime and terrorism. As an Office Support Agent at Europol, you will be part of a dynamic and diverse team working towards a common goal of making Europe a safer place.

Language: English

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