Support Executive

2 weken geleden

Alphen aan den Rijn, Nederland DHL Express Voltijd
Ben jij de rust zelve bij problemen en krijg je energie van het helpen van collega's? En wil je fulltime aan de slag? Dan is deze vacature voor jou Als support executive in Nieuw-Vennep zorg jij ervoor dat alle processen op de achtergrond soepel verlopen en jouw collega's elke dag met een glimlach hun werk kunnen doen. Lees snel verder voor deze gave uitdaging

Solliciteer nu en bezorg jezelf een nieuwe baan als support executive bij de beste werkplek ter wereld (GreatPlaceToWork)

Hoe ziet jouw werkdag er uit?

Als support executive ondersteun je zowel interne als externe collega's. Je neemt taken over om bijvoorbeeld de koeriers probleemloos de weg op te laten gaan. Dit betekent dat je helpt bij de routevoorbereidingen en de administratie van de gewerkte uren beheert. Wanneer een koerier feedback of vragen heeft, sta jij klaar om hen te helpen, of schakel je met de supervisor indien nodig.

Daarnaast ontvang je klanten en bied je hulp in onze DHL Express shop. Je bent verantwoordelijk voor het maken en analyseren van rapportages en onderhoudt contact met klanten, klantenservice en collega’s. Als er een probleem is met een zending, zet jij alles op alles om een oplossing te vinden.

Dus, ben jij klaar om deel uit te maken van een dynamisch team en wil je elke dag het verschil maken? Solliciteer snel

Scan hier jouw arbeidsvoorwaarden:
  • Een contract voor 40 uur per week (intentie tot onbepaalde tijd).
  • Een bruto maandsalaris tussen €2.857,11 en €3788,53 (afhankelijk van ervaringsjaren) (dit is inclusief cao à la carte budget van 6,24% van je salaris).
  • Je krijgt standaard 23 vakantiedagen.
  • Je krijgt een reiskostenvergoeding tot maximaal 40 km enkele reis.
  • Je kunt diensten draaien tussen 06.00 tot maximaal 22.00.

Wie ben jij?
Functie-eisen:

  • MBO+ werk- en denkniveau;
  • uitstekende beheersing van de Nederlandse taal, zowel mondeling als schriftelijk;
  • sterk in communiceren en weet altijd helder en duidelijk je boodschap over te brengen;
  • idealiter al werkervaring in een vergelijkbare rol, zoals administratieve of klantgerichte taken;
  • bereidheid om wisseldiensten te draaien en af en toe op zaterdag te werken.
Contact
Heb jij vragen die je niet tijdens het sollicitatieproces kunt stellen? Mail dan naar recruitmentexpressnl@dhl.com

Pre-employment Screening
Als luchtvrachtbedrijf zijn wij verplicht om als werkgever een screening te doen voordat jij in dienst komt. In de pre-employment screening duiken we dieper in op je werkverleden en eventueel behaalde diploma’s (indien mogelijk en van toepassing). Tijdens het gesprek met de recruiter geven we je hier meer informatie over. Heb je toch vragen? Neem dan contact op via het volgende e-mailadres recruitmentexpressnl@dhl.com.

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