Group Data Privacy Operations, PM, Audits

Group Data Privacy Operations, PM, Audits & Metrics Manager

Verisure is seeking a talented, dynamic and resourceful Group Data Privacy Operations, PM, Audits & Metrics Manager with experience in privacy process, project- and people management to be part of a passionate team enabling sustainable business growth. The role will be a part of our fast-growing Legal team and will report to our Group Head of Privacy | Chief Privacy Officer.

This role will have high exposure, as an important team player in a dynamic group privacy team and will be expected to have immediate impact. You will partner in identifying actionable solutions for privacy operation management across platforms, ensuring standardization, quality, efficiency and governance and metric/kpi reporting of key privacy processes and audit activities, against the backdrop of an evolving (EU) regulatory landscape.

The successful candidate will thrive in a fast pace, agile, international, and entrepreneurial business environment and will be a key player and work closely with the teams across our Company. The role offers an opportunity to develop as the business evolves and it is an exciting opportunity to deliver value from day one through innovative and leading-edge legal thinking in building trust with key stakeholders for sustainable business growth. The role is based in Amsterdam or Madrid preferably, with a possibility for Solna or Malmö, in Sweden.

The Legal team

Our global combined legal, compliance, privacy, regulatory advocacy and public affairs team consists of over 100 lawyers and other professionals across the organization that come from 18 countries, representing four continents, with a strong gender balance across all levels of the team, including in the Group legal management team. We are well-integrated, working closely together across countries as well as the organization to leverage each other’s experience, to develop best practices, and to deliver our colleagues best-in-class legal partnership.

Our vision is to be business enablers, and our mission is to deliver value through innovative and leading-edge legal thinking, impactful regulatory advocacy, and leadership in protecting our reputation and building trust with customers and key stakeholders for sustainable business growth. We are currently on a digital transformation journey, integrating AI and other digital solutions into how we operate, led by our Group Legal Operations Manager reporting into the Group CLO, and supported by the Group Privacy Team, led by the Group Head of Privacy reporting into the Group CLO. 

Our team has also been recognized as one of the leading in-house legal functions in the Legal 500 GC Powerlist Switzerland in 2019 and 2023 and the Legal 500 GC Powerlist Europe LATAM Specialists in 2023. For over 30 years, The Legal 500 has been analyzing the capabilities of law firms across the world, turning its attention to in-house legal functions which are driving the legal business forward.

The Legal team also offers the ability to continuously grow, with several examples over the past period of moves, growing responsibilities and promotions within the Function.

Join us to become one of us – business enablers and essential contributors to sustainable business growth.

Responsibilities

Responsibilities will include: 

Management of 1-2 privacy professionals.

Maintains process controls, overview and tracking of metrics of key privacy processes across platforms (OneTrust, Jira, Jaeggar);

Ensures (D)PIAs are conducted in a timely manner and assists in follow-up and quality review where desired.

Ensures Records of Processing Activities are conducted structurally and kept up to date across Group, Clusters and Countries.

Ensures DSRs are handled following a baseline standard and in a timely and compliant manner.

Ensures privacy contract matters are followed-up on in a timely manner and undergo the due diligence process and standard contract templates, where required and signed contracts are centrally stored.

Conducts project management for key Group privacy workstreams and projects, producing project status reports and metrics and reports.

Coordinates Country Privacy Audits liaising with external partners.

Prepares and reviews Audit compliance reports and other reporting requirements.

Professionalizes digital metric gathering in OneTrust, with use of power BI and collaborating with various stakeholders across the countries.

Liaises with Clusters, countries and key business functions on key initiatives and implements/drafts standards for key processes.

Support of Arlo business.

Location 

Madrid or Amsterdam preferred, with a possibility for Solna or Malmö, in Sweden.

Starting date

As soon as possible. 

Candidate profile

Qualifications, Experiences, and Competencies

Candidates must be qualified lawyers with a demonstrable knowledge, experience and interest in privacy and in people, being a great team player. He/she will have exceptional analytical and communication skills together with a pragmatic and resilient approach.

In terms of experience , the ideal candidate will have:

Experience gained in a global and fast paced organization.

Excellent awareness of and interest in developing law in the EU.

Understanding of, and participation in, strategic projects [be more specific, e.g. involving data processing activity].

A successful track record of providing commercial and strategic advice and guidance to middle and senior management.

Certified Information Privacy Professional Europe (CIPP/E) qualification or equivalent.

Experience from a major law firm or a business with a strong international footprint.

6 years of professional (legal) experience or more - potential for development, appetite to be challenged and energy to learn is key

In terms of competencies , the ideal candidate will:

Have a pragmatic approach, seeing the legal function as a business enabler;

Have effective time and project management skills, with a proven track record of getting things done and leading projects;

Have very high EQ and level of judgment – be a strong, confident but humble leader that exerts influence through persuasion; 

Be enthusiastic and a high energy individual, with a strong drive to create a positive work environment;

Be an independent problem solver that can set priorities, clearly articulate defensible opinions and enable efficient decision making; and

Have the ability and willingness to take a "hands on" approach, while maintaining an ability for a high level or strategic view of activities.

Strong fit with our Company DNA

Passionate in Everything We Do : Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly. 

Committed to Making a Difference : When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline. 

Always Innovating : We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers and we learn continuously. 

Winning as a Team : Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.

With Trust & Responsibility : Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.

The Company

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect more than 5 million families and small businesses across 17 countries in Europe and Latin America. And our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity. Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest double-digit growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.