Customer Support

11 uur geleden


Venray, Nederland Green People Recruitment Voltijd

Op verzoek van onze opdrachtgever vermelden wij bij deze vacature niet de bedrijfsnaam en/of omschrijving. Zodra je solliciteert op deze vacature, geven wij meer informatie over onze opdrachtgever.

Functiebeschrijving

De CS&L Administrator vervult een sleutelrol tussen de klanten en de verkooporganisatie. Hij/zij is verantwoordelijk voor het vertalen van klantwensen in verkooporders en het begeleiden van het orderproces. De CS&L Administrator werkt nauw samen met het Operations Team en het Sales & Crop Care Team. Het CS&L Office Team bestaat uit de Logistics Coordinator en twee CS&L Administrators. De CS&L Administrator rapporteert aan de Logistics Coordinator

De taken

  • Bedienen van de telefooncentrale en ontvangen van bezoekers;
  • Het aannemen en verwerken van bestellingen van klanten (broed & non-broed producten);
  • Verantwoordelijk voor alle leveringen tussen intercompany groepen (broed & non-broed producten);
  • Pro-actief registreren van afwijkingen in het wekelijkse bestelpatroon van individuele klanten;
  • Verwerken van orders in overeenstemming met bestaande protocollen en eisen van de klant (hoeveelheid, levertijd, etc.);
  • Plannen en aansturen van externe transporteurs (per land, water, lucht);
  •  Verzorgen van interne administratie & facturatie (in ERP) en alle voorkomende transportdocumenten.


Functie-eisen
  • Een afgeronde logistieke opleiding op MBO niveau of gelijkwaardig;
  • Voldoende en relevante werkervaring.;
  • Affiniteit met ERP-systeem (Navision);
  • Zeer goede beheersing van Nederlands en Engels in woord & geschrift; kennis van een andere taal, zoals Pools is een pré;
  • Competenties zijn: klantgericht, oplossingsgericht en stressbestendig.


Arbeidsvoorwaarden
  • Afwisselende baan met toekomstperspectief;
  • Marktconform salaris;
  • Reiskostenvergoeding;
  • Zeer goede pensioenregeling;
  • 37,5-urige werkweek;
  • Contract voor 12 maanden en bij gebleken geschiktheid een contract voor onbepaalde tijd.

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