Customer Success Engineer
5 maanden geleden
Cut admin & boost hires with Carv's Interview AI. In our own words, the future of recruitment.
At Carv, we're at the forefront of developing cutting-edge SaaS solutions tailored for the recruitment services industry. Our platform empowers recruitment agencies to optimize their operations, go to zero admin, and deliver unparalleled value to their clients.
What do we look for?
Carv is seeking a Customer Success Engineer to join our dynamic team in Amsterdam. The ideal candidate will be the right hand to the Head of Delivery &Customer Success, supporting all aspects of customer delivery and success projects. This role involves direct client interaction, product configuration and demos, support content creation, testing, AI prompt writing, and process structuring.
The team
Carv.com was founded by an experienced team that has previously built and exited a disruptive recruitment technology company. After the founders saw firsthand how AI could change the dynamics within a recruitment organization, the initial idea for Carv was born.
You will be joining a dynamic and collaborative team of professionals with diverse backgrounds and expertise who are passionate about building a product soon to be used by millions of users. The culture is one of innovation, continuous learning, and a focus on delivering value to future customers and driving growth for the business.
What will you be doing?
- Working directly with clients to deliver projects from start to finish
- Explaining, configuring, and delivering product demos
- Supporting in creating product content
- Testing and AI prompt writing
- Collecting and sharing product feedback/ideas with the product team
- Structuring the delivery process, including tools and systems
Our offer to you
We offer the excitement of building the Customer Success department with the Head of Delivery. With a management team boasting a combined experience of 15+ years in the recruitment tech/SaaS space, you’re not starting from the ground up but are stepping onto a launching pad.
A glimpse of what else is in store:
Unlimited paid time off;
Competitive compensation package;
Company stock options;
MacBook Pro;
Personal development budget;
Flexibility with a hybrid work set-up.
- 5+ years of experience in Customer Success
- Preferably tech savvy
- Preferably tech savvy
- Strong understanding of the recruitment industry's challenges, trends, and operational needs
- Knowledge of recruitment and IT/security principles as they relate to SaaS products and the ability to communicate these effectively to clients
- Excellent communication, negotiation, and presentation skills, with the ability to engage and persuade at all levels of an organization
- Strategic thinker
- Excellent communicator in English and Dutch
- Strong writing skills
- Preferably with AI prompt writing experience.
-
Customer Success Engineer, Netherlands
2 weken geleden
Amsterdam, Nederland Dataiku VoltijdAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Customer Success Advocate, Netherlands
1 week geleden
Amsterdam, Noord-Holland, Nederland Dataiku VoltijdDelivering Customer ValueDataiku is a leading AI platform that enables data experts and domain experts to work together to build AI into their daily operations. As a Customer Success Engineer (CSE) within our Solutions Engineering team, you will play a critical role in helping Dataiku's customers achieve meaningful outcomes with business analytics, AI/ML,...
-
Customer Success Architect
3 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdEmpowering Customer SuccessPalo Alto Networks is seeking a highly skilled Cybersecurity Solutions Manager to lead our customer success team. As a key member of our organization, you will be responsible for empowering our clients to prevent successful cyberattacks and simplify their security processes.About the RoleProvide guidance and assistance to enable...
-
Customer Success Engineer
6 maanden geleden
Amsterdam, Nederland HSD Campus VoltijdJob description EclecticIQ builds threat intelligence tools used by analysts and cyber security experts to defend their organizations, and in some cases, the public, from threat actors. As a Customer Success Engineer at EclecticIQ you provide technical support to customers after a sale. The CSE will work with our customers to build strong...
-
Customer Success Manager
6 maanden geleden
Amsterdam, Nederland Workiva VoltijdWorkiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve as the primary point of contact for customers, managing the entire customer lifecycle by focusing on business outcomes; and identifying opportunities for growth within their named accounts post-sale. As a CSM, your primary mission will be to maximize our...
-
Customer Success Manager
3 maanden geleden
Amsterdam, Nederland project44 Voltijd**Why project44?** At project44 we're on a mission - to make supply chains work. project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments...
-
Customer Success Manager
5 maanden geleden
Amsterdam, Nederland project44 Voltijd**Why project44?** At project44 we're on a mission - to make supply chains work. project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments...
-
Head of Customer Success
1 maand geleden
Amsterdam, Nederland Healthy Workers Voltijd**Head of Customer Success - Full Time (32-40u)** - ‘Ideas are easy. Implementation is hard.”’_ **Wie zijn wij?** Elk gebouw slim, duurzaam en gezond, dat is onze missie. Vastgoed is verantwoordelijk voor bijna 40% van de wereldwijde emissies. Daarnaast presteert 90% van de gebouwen niet naar vermogen en 70% zelfs matig tot slecht. Dat maakt vastgoed...
-
Customer Success Manager
3 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdJob SummaryWe are seeking a highly skilled Customer Success Manager to lead our internationally dispersed team of Customer Success Managers. As a key member of our Customer Success organization, you will be responsible for managing strategic and enterprise accounts, driving growth and adoption of our technology, and boosting renewals and strategic...
-
Customer Success Manager
3 maanden geleden
Amsterdam, Nederland Mollie Voltijd**The Opportunity** The mission of our Customer Success Management team is to facilitate our customer's success through proactive support and oversight. We strive to understand our customer’s needs and use that information to make sure that they get the most value from our product. We act as their trusted advisor and are committed to their success,...
-
Customer Success Manager
5 maanden geleden
Amsterdam, Nederland Okta Voltijd**Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...
-
Customer Success Manager
1 maand geleden
Amsterdam-Zuidoost, Nederland Change customer service BV Voltijd**Ben jij **ondernemend,** **commercieel** ingesteld en krijg je energie van het helpen van bedrijven hun **doelen te bereiken**? Wil je werken voor het grootste handelsplatform van de Benelux? Bij Change zoeken we voor onze klant Marktplaats Automotive een **Customer Success Manager** die autobedrijven adviseert over de advertentie - en verkoopstrategieën...
-
Senior Customer Success Architect
1 maand geleden
Amsterdam, Noord-Holland, Nederland Amplitude VoltijdAbout AmplitudeAmplitude is a leading digital analytics platform that empowers companies to unlock the full potential of their products. With over 2,300 customers, including prominent brands like Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, Amplitude helps businesses gain valuable insights into customer behavior and make data-driven...
-
Head of Customer Success
5 maanden geleden
Amsterdam West, Nederland Source.ag VoltijdAt Source, we are supporting the best greenhouse growers in the world to help them scale their operations and become more successful. We do this by building software and AI solutions that help growers to more efficiently and effectively manage their day-to-day operations. By doing this, we are accelerating the global adoption of efficient and robust food...
-
Customer Success Manager
2 maanden geleden
Amsterdam-Zuidoost, Nederland ServiceNow Voltijd**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
-
Customer Success Director
2 weken geleden
Amsterdam, Nederland Backbase Voltijd**Job Description: Customer Success Manager: North Africa **_(French & Arabic)_ Location limited to : Morocco, Tunisia and Amsterdam As a Customer Success Manager for Africa at Backbase, you will be at the forefront of driving customer satisfaction and success across French and Arabic-speaking countries in Africa. Ideally based in North Africa or the...
-
Customer Success Expert
4 weken geleden
Amsterdam, Noord-Holland, Nederland Decentralized Masters VoltijdDecentralized Masters Customer Success AnalystAt Decentralized Masters, we're on a mission to empower retail customers to take control of their financial future by leveraging decentralized finance. We're seeking a highly skilled Customer Success Analyst to join our team and play a crucial role in the success of our customers.Key Responsibilities:Provide...
-
Manager, Customer Success
3 weken geleden
Amsterdam, Nederland Palo Alto Networks VoltijdJob DescriptionYour CareerThis role is focused on ensuring our customers’ success, driving growth/adoption of our technology as well as boosting renewals and gleaning strategic insights that improve our product value. This is an exciting opportunity to unequivocally influence our customers and Palo Alto Networks success. Reporting to the EMEA SASE Customer...
-
Customer Success Manager
3 weken geleden
Amsterdam-Zuidoost, Nederland ServiceNow Voltijd**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...
-
Manager, Customer Success
3 weken geleden
Amsterdam, Nederland Palo Alto Networks VoltijdJob DescriptionYour CareerThis role is focused on ensuring our customers’ success, driving growth/adoption of our technology as well as boosting renewals and gleaning strategic insights that improve our product value. This is an exciting opportunity to unequivocally influence our customers and Palo Alto Networks success. Reporting to the EMEA SASE Customer...