Order Fulfilment Specialist

6 maanden geleden

Amsterdam, Nederland TP Vision Voltijd

Job Features

Job CategoryMid-Senior level About TPV Technology

TPV Technology is an internationally-renowned PC monitor, TV and Digital Signage Displays manufacturer. TPV serves as an original design manufacturer for some of the best-known TV , PC and Digital Signage Displays brands in the industry and distributes its products worldwide under its own brands AOC and Envision. In addition, the company designs, produces and sells Philips-branded monitors, TV's and AVA products, Digital Signage Displays and mobile phones through a license agreement with Philips via its subsidiaries TP Vision and MMD. As an example, the company brings high-quality TV sets to the market: smart and easy to use with sophisticated styling. TPV believes in creating products that touch the human senses and are within reach of all consumers in the markets they operate in. As a leader in the hotel industry, their hospitality TV division serves most the world's major international and national hotel groups, as well as individual hotels, hospitals, cruises and other professional facilities.

About MMD

MMD is a wholly-owned company by TPV, established in 2009 through a brand license agreement with Philips. MMD exclusively markets and sells Philips-branded LCD displays worldwide. Taking advantage of Philips brand image and TPV’s manufacturing expertise, MMD uses a fast and focused approach to bring innovative products to consumers. MMD serves worldwide markets from major regional offices including Amsterdam, Shanghai, Singapore, São Paulo and Fremont (EPI). Through its network of local sales teams MMD works with all major IT distributors and resellers. The company’s design and development center is located in Taiwan.

Scope

Amsterdam (The Netherlands) - In this role the Order Fulfilment Specialist is responsible for ensuring a seamless and effective order input process from the moment a sale is executed, to the receipt of our products by our customers. The Order Fulfilment Specialist is essentially the backbone of our sales organization by assisting in sales planning, providing excellent customer interaction, freight coordination, & providing key regional reporting metrics

Responsibility

Order Management:

Fulfils order input in SAP and executes this on schedule & in line with all agreed upon terms with our customers Backorders and stock allocation management. Provides current and future stock availability information Successfully resolves customer & supplier disputes, claims & concerns Supports with arranging RMA (returns) procedure, extended warranties, debit/credit notes

Freight Management:

Where applicable: Coordination of direct shipments from our factories in the Far East to our customers throughout Europe Provides customers with updates regarding production and shipping schedules and/or delays, cargo dimensions and hanging unit’s utilization Ensure correct document management for our direct, road and air shipments Provides customers with timely & accurate updates on freight delays, ETAs, & resolution to concerns, working together with the Amsterdam Logistics division What Do We Offer You A dynamic and fast moving international and technology driven environment Competitive remuneration package Fulltime position, based in Amsterdam Education And Related Experience Bachelor’s degree in Business Administration, Accounting or Finance required 3 – 5 years of experience supporting a sales process or other closely related function in a fast-paced, rapidly changing and dynamic corporate environment Fluent in English and German Experience with SAP a plus Highly proficient in Microsoft Office Suite, Excel Strong analytical skills – not so much math actually

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