Account Manager
4 weken geleden
We are looking for an Account Manager, to strengthen our Sales Team in Amsterdam. As an Account Manager, you'll play a vital role in helping our business achieve its commercial objectives by achieving the sales targets assigned, managing, and developing the assigned customers’ portfolio by value-based selling and to give best possible service to our merchant customers. You will also implement and train our customers in new digital solutions and win new business and cross sell new products/services.
Main duties and responsibilities
Manage the assigned portfolio, both sell-in and sell-out Document in CRM all merchant’s specific information and activity done Deliver the Net Turnover and any other sales targets taking corrective action when result materially deviates from expected Improve merchant’s knowledge and expertise with our services Diligent implementation of group strategies and sales tools Control the receivable to minimize bad debts exposure Business Statistics analysis, presentation, discussion and action Action plans and store visits in line to Global Blues Strategy Manage the issuing solutions of the merchant Administrative tasks, e.g. incoming phone calls and info emailPreferable skills and competencies
To be successful in the role you:
have strong customer orientation and management are self-motivated, customer focused, and target driven have problem solving attitude have ability to work in international environment are interest in technical/digital solutions have excellent communication and negotiation skills have good knowledge of MS Office products and CRM are fluent written and spoken Dutch and EnglishBusiness Knowledge/Educational Background
Experience from Sales or Account Management Educational background from Sales, Marketing or Retail related studies Previous work experience or knowledge from Retail Experience from tax free business is beneficialABOUT GLOBAL BLUE
Global Blue pioneered the concept of Tax-Free Shopping 40 years ago. Through continuous innovation, it has become the leading strategic technology and payments partner, empowering merchants to capture the growth of international shoppers.
The Group connects all stakeholders involved in the international shopping ecosystem, helping:
More than 29 million international shoppers receive a seamless and personalised shopping experience, enabling them to claim back the VAT on their eligible purchases when they shop abroad and to pay in their home currency at a guaranteed best rate More than 300,000 points of sale, including leading department stores and luxury brands, identify growth opportunities through smart data and intelligence solutions, increase footfall through data-driven marketing solutions and convert traffic into merchant revenue through innovative in-store technologies More than 50 acquirers, at around 130,000 points of interaction, benefit from additional revenue streams and offer merchants and travellers Dynamic Currency Conversion options and other Added-Value Payment Solutions Customs & authorities in more than 40 countries increase country attractiveness and ensure a secure and compliant Tax-Free Shopping schemeGlobal Blue is listed on the NYSE under the ticker [GB].
For more information, visit
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