Technical Support Specialist
5 maanden geleden
Are you proud of what you did today? Our Technical Support Specialists are
To further strengthen Marel’s Poultry service organization, we are looking forward to meet you as our new Technical Support Specialist.
In this role you provide technical support and expertise to customers, our regional Technical Support teams and Field Service teams. You will be the reference for all technical/technological questions in your field of expertise (Controls Systems). You will build and maintain relations/connections with specialists and in- and external stakeholders.
You will ensure that cases are handled in a timely manner and are able to fulfil and manage our customer’s expectations. You ensure a clear and accurate exchange of technical information between commercial and technical departments.
Main tasks and responsibilities
Solves cases online/remotely and/or decides on follow-up actions in a timely manner, according to the escalation process. Advices and informs internal stakeholders on technical solutions and case status. Ensures that field service engineers’ debriefings are processed, and Customer Support is informed on follow up actions. Updates and/or registers machine information in Installed Base Management system. Identifies technical improvements which can be used for potential commercial opportunities. Is responsible for creating and maintaining service documentation (Service Info, Service Letter and Service Notice). Monitors, evaluates and coordinates reported technical feedback. Identifies structural issues from reported technical feedback. Be the central point for supporting the knowledge build up in the regions and the industry/product group. Identifies need for technical and technological knowledge within regions (technical support engineers). Proactively shares knowledge with regions (technical support engineers). Provides input to the Marel Academy for trainings and training material. Who are we?
We are an international team of people for whom passion isn’t just a buzzword. We have an important goal –to create a world where quality food is produced sustainably and affordably –and we’re excited to make it happen. As world leaders in advanced food processing solutions, we’re in the unique position to transform the future of food and make a real impact –but we need individuals with diverse perspectives and skill to get there.
What’s in it for you?
There’s nothing like the feeling you get when you do something worthwhile for a living. That said, coming home from work knowing you made a difference is just one of the great things you can experience at Marel. You can expect:
What kind of a person are you?
Bachelor work and thinking level. An educational Bachelor Degree is not required Educational background in Mechatronics, Electrical- or Software engineering or matching working experience Excellent written and spoken English, Dutch preferred Strong technical background on high-level food processing equipment required. Excellent communicator with analytical skill and the ability to work under pressure Experience in field service or technical support is preferred. Experience in the food industry is an advantage
Contact information
If you'd like to learn more about this position, please contact our Talent Acquisition Lead Service, Niels Spit via email .
Interested in this position? Please apply via our website.
#LI-NS1
#LI-Hybrid
-
Technical Support Specialist
1 maand geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a Technical Support Specialist, you will play a critical role in providing technical support and expertise to our customers, regional teams, and field service teams.Main ResponsibilitiesProvide timely and effective technical support to customers and...
-
Technical Support Specialist
1 maand geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a Technical Support Specialist, you will be responsible for providing technical support and expertise to customers, our regional Technical Support teams, and Field Service teams.Main ResponsibilitiesSolve cases online/remotely and/or decide on follow-up...
-
Technical Support Specialist
4 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a Technical Support Specialist, you will provide technical support and expertise to customers, our regional Technical Support teams, and Field Service teams.Main ResponsibilitiesSolve cases online/remotely and/or decide on follow-up actions in a timely...
-
Technical Support Specialist
1 maand geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a Technical Support Specialist, you will provide technical support and expertise to customers, our regional Technical Support teams, and Field Service teams.Main ResponsibilitiesSolve cases online/remotely and/or decide on follow-up actions in a timely...
-
Technical Support Specialist
2 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdTransforming the Future of FoodMarel is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support and expertise to customers, our regional Technical Support teams, and Field Service teams. You will be the reference for all technical/technological questions in your field of expertise...
-
Technical Support Specialist
2 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a Technical Support Specialist, you will be responsible for providing technical support and expertise to customers, our regional Technical Support teams, and Field Service teams.Main ResponsibilitiesSolve cases online/remotely and/or decide on follow-up...
-
Technical Support Specialist
4 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a Technical Support Specialist, you will be responsible for providing technical support and expertise to customers, our regional Technical Support teams, and Field Service teams.Main ResponsibilitiesSolve cases online/remotely and/or decide on follow-up...
-
Technical Support Specialist
4 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a Technical Support Specialist, you will be responsible for providing technical support and expertise to customers, our regional Technical Support teams, and Field Service teams.Main ResponsibilitiesSolve cases online/remotely and/or decide on follow-up...
-
Technical Support Specialist
1 maand geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Marel. As a key member of our Poultry service organization, you will provide technical support and expertise to customers, regional teams, and field service teams.Main ResponsibilitiesSolve cases online and remotely, and decide on follow-up actions in a timely...
-
Technical Support Specialist
1 week geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdTechnical Support Specialist OpportunityWe are seeking a skilled Technical Support Specialist to join our Poultry service organization at Marel. As a Technical Support Specialist, you will provide technical support and expertise to customers, our regional Technical Support teams, and Field Service teams.You will be the reference for all...
-
Technical Data Analyst
5 maanden geleden
Boxmeer, Nederland Marel VoltijdThe joy of being responsible for something important, you can experience it too! “Are you curious about how machine data and performance monitoring solutions enable our customers to improve their operations? Do you have a technical background, do you like to work with data and would you like to develop yourself in the world of performance analysis and...
-
Technical Data Analyst
4 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a highly skilled Technical Data Analyst to join our Digital Service Development and Delivery team at Marel. As a key member of our team, you will play a crucial role in translating data into actionable insights to support data-driven decisions and drive continuous improvement.Key ResponsibilitiesAnalyze customer process...
-
Marel Technical Data Analyst
4 dagen geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdTransform the Future of Food with MarelWe're seeking a skilled Technical Data Analyst to join our Digital Service Development and Delivery team. As a key member of our team, you'll play a vital role in driving our digital transformation and helping us create a world where quality food is produced sustainably and affordably.About the RoleAnalyze customer...
-
Technical Content Specialist
4 dagen geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdTechnical Writer Role at MarelWe are seeking a skilled Technical Writer to join our team at Marel, a global leader in food processing solutions. As a Technical Writer, you will be responsible for creating and maintaining technical documents, including user manuals, technical data, and marketing specifications. Your role will involve researching and writing...
-
Technical Writer
4 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a skilled Technical Writer to join our team at Marel. As a Technical Writer, you will be responsible for creating and maintaining technical documents, including user manuals, technical data, and marketing specifications.Key ResponsibilitiesResearch and create technical documents using Adobe FrameMaker in accordance with our style...
-
Technical Writer
4 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a skilled Technical Writer to join our team at Marel. As a Technical Writer, you will be responsible for creating and maintaining technical documents, including user manuals, technical data, and marketing specifications.Key ResponsibilitiesResearch and create technical documents using Adobe FrameMaker in accordance with our style...
-
Technical Writer
1 week geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a skilled Technical Writer to join our team at Marel. As a Technical Writer, you will be responsible for creating and maintaining technical documents, including user manuals, technical data, and marketing specifications.Key ResponsibilitiesResearch and create technical documents using Adobe FrameMaker in accordance with the style...
-
Technical Writer
2 weken geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a skilled Technical Writer to join our team at Marel. As a Technical Writer, you will be responsible for creating and maintaining technical documents, including user manuals, technical data, marketing specifications, and solution specifications.Key ResponsibilitiesCreate content for technical documents using Adobe FrameMaker in...
-
Technical Writer
1 maand geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a skilled Technical Writer to join our team at Marel. As a Technical Writer, you will be responsible for creating and maintaining technical documents, including user manuals, technical data, and marketing specifications.Key ResponsibilitiesResearch and create technical documents using Adobe FrameMaker in accordance with our style...
-
Technical Writer
1 maand geleden
Boxmeer, Noord-Brabant, Nederland Marel VoltijdAbout the RoleWe are seeking a skilled Technical Writer to join our team at Marel. As a Technical Writer, you will be responsible for creating high-quality technical documents that communicate complex information in a clear and concise manner.Key ResponsibilitiesResearch and create technical documents, including user manuals, technical data, marketing...
