Huidige banen gerelateerd aan Technical Support Engineer - Amsterdam - Wipro Limited
-
Junior Technical Support Engineer
2 weken geleden
Amsterdam, Noord-Holland, Nederland Vattenfall VoltijdBedrijfsomschrijvingVattenfall is een toonaangevende energiebedrijf in Europa, actief in Zweden, Duitsland, het Verenigd Koninkrijk, Frankrijk, Denemarken, Finland en Nederland. Wij streven naar een duurzame toekomst waarin fossiele brandstoffen worden vervangen door hernieuwbare energiebronnen.Wij zijn op zoek naar een getalenteerde Elektrotechnicus die...
-
Technical Support Engineer
1 week geleden
Amsterdam, Nederland ServiceNow VoltijdJob DescriptionWhat you get to do in this role: In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committed to providing amazing customer...
-
Technical Support Engineer
1 week geleden
Amsterdam, Nederland ServiceNow VoltijdCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based...
-
Technical Support Engineer
4 maanden geleden
Amsterdam, Nederland Hitachi Construction Machinery Australia VoltijdTechnical Support Engineer Location: Amsterdam The responsibilities: Provide key technical support to the dealers, handling technical correspondence, supporting or assistance Troubleshooting and corresponding on technical questions or inquiries from dealers and Sales dept Technical training for current/new models to dealers, users and...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Hitachi Construction Machinery Australia VoltijdTechnical Support Engineer About the Role We are seeking a skilled Technical Support Engineer to join our team at Hitachi Construction Machinery. As a Technical Support Engineer, you will be responsible for providing technical assistance to our dealers, handling technical correspondence, and supporting or assisting with troubleshooting and corresponding on...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Acronis VoltijdTechnical Support EngineerAcronis is a global leader in cyber protection, empowering individuals and businesses with cutting-edge technology to safeguard their data and digital lives. We're seeking a skilled Technical Support Engineer to join our mission in creating a secure and resilient digital future.Key Responsibilities:Provide expert technical support...
-
Senior Technical Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our customers, addressing their complex post-sales concerns, and working with our valued customers to resolve technical issues.Key ResponsibilitiesProvide...
-
Junior Technical Support Engineer
2 weken geleden
Amsterdam, Noord-Holland, Nederland Vattenfall VoltijdBedrijfsomschrijvingVattenfall is een toonaangevende energiebedrijf in Europa, actief in Zweden, Duitsland, het Verenigd Koninkrijk, Frankrijk, Denemarken, Finland en Nederland. Wij streven naar een duurzame toekomst waarin fossiele brandstoffen worden vervangen door hernieuwbare energiebronnen.Wij zijn op zoek naar getalenteerde professionals die zich graag...
-
Technical Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland Acronis VoltijdTechnical Support EngineerAcronis is a global leader in cyber protection, empowering individuals and businesses with cutting-edge technology to safeguard their data and digital lives. We're seeking a skilled Technical Support Engineer to join our mission in creating a secure and resilient digital future.Key Responsibilities:Resolve complex technical issues...
-
Junior Technical Support Engineer
2 weken geleden
Amsterdam, Noord-Holland, Nederland Vattenfall VoltijdOver VattenfallVattenfall is een toonaangevende energiebedrijf in Europa, actief in de productie en levering van stroom en warmte. Met een sterke focus op duurzaamheid en innovatie werken we aan een toekomst waarin fossiele brandstoffen worden vervangen door hernieuwbare energiebronnen.De FunctieWe zijn op zoek naar een enthousiaste Elektrotechnicus om ons...
-
Technical Support Specialist
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Adyen VoltijdAbout AdyenAt Adyen, we're a financial technology platform that provides payments, data, and financial products to customers like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions faster.Job Title: Technical Support EngineerWe're looking for a skilled Technical Support Engineer to join our team. As a Technical...
-
Senior Technical Support Specialist
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a Technical Support Engineer, you will be responsible for providing technical support to our customers, addressing their complex post-sales concerns, and working with our valued customers to resolve technical issues.Key ResponsibilitiesProvide...
-
Technical Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland Sound United VoltijdJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team in Amsterdam. As a Technical Support Specialist, you will be responsible for providing high-quality resolution of technical issues and ongoing customer support. Your primary focus will be on first-level troubleshooting and resolution of customer issues, with the ability...
-
Senior Technical Support Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our valued customers, ensuring their success with our products.Key ResponsibilitiesTechnical Support: Provide expert-level...
-
Technical Support Engineer
4 maanden geleden
Amsterdam, Nederland Adyen VoltijdThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland SSG Hospitality UK Ltd VoltijdAbout the RoleWe are seeking a highly skilled Hybrid Engineer to join our team at SSG Hospitality UK Ltd. As a Hybrid Engineer, you will be responsible for providing exceptional technical support to our clients in France and the Netherlands.Key ResponsibilitiesProvide second-line technical support to clients via phone, email, and face-to-face...
-
Technical Support Specialist
3 weken geleden
Amsterdam, Noord-Holland, Nederland Hitachi Construction Machinery Australia VoltijdJob Summary:Hitachi Construction Machinery Australia is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, dealers, and internal teams.Key Responsibilities:Provide technical support to customers and dealers via phone, email,...
-
Senior Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Palo Alto Networks VoltijdAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Palo Alto Networks. As a key member of our technical support team, you will play a critical role in providing exceptional support to our customers, ensuring their success with our products.Key ResponsibilitiesProvide technical support for complex WAN architectures...
-
Technical support engineer
4 maanden geleden
Amsterdam, Nederland Edison Projectmanagement VoltijdAls Technical Support Engineer ben je een onmisbare schakel tussen de klanten, fabrieken en collega’s. Je werkt grotendeels ad-hoc en met de meest uiteenlopende vragen over onze maatwerk pompen en pompsystemen. Het is daarom aan jou om je eigen agenda en prioriteiten te bepalen. Zolang de klant, je collega’s en andere partijen maar tijdig de juiste...
-
Technical Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland SSG Hospitality UK Ltd VoltijdAbout the RoleWe are seeking a highly skilled Hybrid Engineer to join our team at SSG Hospitality UK Ltd. As a Hybrid Engineer, you will be responsible for providing exceptional technical support to our clients in France, Belgium, and the Netherlands.Key ResponsibilitiesProvide second-line technical support to clients via phone, email, and face-to-face...
Technical Support Engineer
4 maanden geleden
The purpose of this role is to prepare test cases and performtesting of the product/ platform/ solution to be deployed at a clientend and ensure its meet 100% quality assurance parameters Do
Instrumental in understanding the test requirements and testcase design of the product
Authoring test planning with appropriate knowledge on businessrequirements and corresponding testable requirements Implementation of Wipro's way of testing using Model basedtesting and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving lessrework Work with development team to identify and capture test cases,ensure version Setting the criteria, parameters, scope/out-scope of testing andinvolve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stagesthrough vb macros, scheduling, GUI automation etcTo design and execute the automation framework and reporting
Develop and automate tests for software validation by setting up of test environments, designing test plans, developing testcases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined forproject / program / account with clear description and replicationpatterns Detect bug issues and prepare file defect reports and reporttest progress No instances of rejection / slippage of delivered work items andthey are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end ofevery cycle test execution to the stake holders Providing feedback on usability and serviceability, trace theresult to quality risk and report it to concerned stakeholdersStatus Reporting and Customer Focus on an ongoing basis withrespect to testing and its execution
Ensure good quality of interaction with customer w.r.t. e-mailcontent, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevantdashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other projectrelated trackers Timely Response to customer requests and no instances ofcomplaints either internally or externally Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction InternalLead Test Engineer and Project Manager
Regular reporting & updates
Software Developers
For work coordination and support in providing testing solutions External
Clients
Provide apt solutions and support as per the requirement Display
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Leveraging Technology – Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficiencies andeffectiveness in own function/ Client organization – Competent Process Excellence - Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk – Expert Technical knowledge – knowledge of various testing tools,automation tools, customization and its implementation at the clientsite - Expert Competency Levels FoundationKnowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance. Competent
Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well. Expert
Applies the competency in all situations and is serves as a guideto others as well. Master
Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization.
Behavioral Competencies
Formulation & Prioritization Client centricity Execution Excellence Passion for Results Confidence Deliver No. Performance Parameter Measure1.
Understanding the test requirements and test case design of theproduct
Ensure error free testing solutions, minimum process exceptions, 100%SLA compliance, # of automation done using VB, macros
2.
Execute test cases and reporting
Testing efficiency & quality, On-Time Delivery, Troubleshootqueries within TAT, CSAT score
Product Testing
