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Technisch engineer.
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Managed Services Support Engineer
4 maanden geleden
Are you a support engineer? Do you prefer working with other engineers instead of non-technical customers? This is the job for you
A global provider of IT infrastructure managed services is looking for highly motivated, talented support engineers for the company's site in Enschede Area. This company's specialty is to manage complex infrastructures for big organizations. As a support engineer, your main task will be to support customers with different issues and questions concerning servers, storage, operating systems, IT security, cloud technology, and network infrastructure. You will receive calls from engineers, technically oriented people, with deep technical understanding and challenging questions and issues. You will be part of the IT Managed Services team and will be responsible for providing solutions that ensure maximum availability at the customer.
The job is hybrid and includes working twice a week in the office.
- Identifying technical problems and needs and providing fast and adequate solutions.
- Supporting expertise teams, tech savvy customers and suppliers with changes, problems and incidents.
- Supporting implementations and improvement of customer environments in projects.
- Proper configuration of settings on firewalls and servers.
- Focusing on improving infrastructure solutions and thinking about new applications and technologies.
- HBO in IT Informatics or IT Service Management (or demonstrable work and thinki