Customer Service Representative
2 maanden geleden
Wie ben jij?
- Je bent klantgericht en beschikt over diverse gegevensanalysevaardigheden;
- Je bent in staat om communicatief sterk te zijn zowel richting klanten als richting collega's;
- Je heb een hoge mate van nauwkeurigheid en een organisatorische mindset.
Wat ga je doen?
Als customer service medewerker ben je verantwoordelijk voor het proactief beheren van de vrijgaven en/of levering van inkomende ladingen aan de eindontvangers. Je voert administratieve activiteiten uit met betrekking tot de verwerking, documentatie en afhandeling van alle inkomende ladingen. Hierbij onderhoud je contact met klanten, vervoerders, hoofdkantoor, stuwadoors, agenten, douane en andere afdelingen om een soepele afhandeling van de ladingen te garanderen. Daarnaast herzie, verbeter en implementeer je werkprocedures en bedrijfsbeleid, evenals het updaten van het klantprofiel om de efficiëntie en klanttevredenheid te verhogen.Waar ga je werken?
De functie is een tijdelijke functie voor in de zomerperiode van 3 á 4 maanden. Je komt terecht bij één internationaal logistiek bedrijf gespecialiseerd in overzees container vervoer. Als een van de marktleiders hierin is het bedrijf gevestigd in maar liefst 150 landen.Wat krijg je er voor terug?
- Salaris van €2450 bpm op basis van 40 uur;
- Uitstekende secundaire arbeidsvoorwaarden;
- Mogelijkheid om gedurende je studie relevante werkervaring op te doen.
€2400 - €3200 /Monthly
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