CHIEF guest entertainer Aka Front Office Manager

2 weken geleden

Amsterdam, Noord-Holland, Nederland Jaz in the city Voltijd

Chief Guest Entertainer



“Jaz in the City is looking for an enthusiastic Front Office Manager”




Jaz in the City is a vibrant and trendy lifestyle hotel located in a unique spot in Amsterdam This hotel stands for the ultimate guest experience, our so-called Superstar Experience. As an enthusiastic Front Office Supervisor, you play a crucial role in this. Are you up for the job? Read on




We create an original concept by continuously innovating and improving in areas like design, art, technology, food, and music With an ideal location next to the Ziggo Dome, opposite the Johan Cruijff Arena, and within walking distance of AFAS Live, Jaz in the City Amsterdam offers a front-row seat to a unique hotel experience.




GENERAL


As the Front Office Manager, also known as the Chief Guest Entertainer, you lead by example, sharing your expertise and inspiring your team. Your main goal is to enhance guest satisfaction while ensuring the smooth completion of all front office tasks.


Familiar with the Jaz in the City brand and communication style, you interact professionally and courteously with guests and visitors. You report directly to the General Manager, also known as the Band Leader.




JOB DUTIES


  • Build and manage an efficient front office team, including recruitment, performance evaluations, and managing leave.
  • Oversee and manage the front office budget, monitoring and adjusting as needed.
  • Lead onboarding and training processes for front office staff and oversee the housekeeping department.
  • Handle daily administration, monitor team performance, and address areas for improvement.
  • Train and coach the front desk team, ensuring smooth operations and problem resolution.
  • Ensure accurate room status communication and allocate rooms based on guest preferences.
  • Conduct pre-shift briefings, manage team schedules, and adjust labor needs as required.
  • Manage inventory and order supplies as needed.
  • Welcome guests upon arrival, ensuring they feel at home, and handle check-outs with a focus on guest satisfaction.
  • Use upselling techniques for room nights and restaurant reservations.
  • Handle financial transactions and respond to guest inquiries professionally.
  • Resolve guest issues efficiently to maintain high satisfaction levels.
  • Communicate key information to colleagues and complete checklists.




OTHER RESPONSIBILITIES


  • Ensure effective use of spaces, inventory, and equipment.
  • Serve as the go-to person for complex issues and supervise the front office team.
  • Develop communication and reporting procedures for smooth service implementation.
  • Stay updated on industry trends and review procedures for operational efficiency.
  • Build strong relationships with other departments, like the Booking Office and Housekeeping.
  • Be ready to support any front office role during peak times or in the absence of Duty Managers.
  • Maintain a clean and organized Front of House and report maintenance issues.
  • Ensure safety procedures are followed, and report any suspicious activities.
  • Perform other duties as assigned by management.



SKILLS AND ATTRIBUTES


The Chief Guest Entertainer has a positive attitude, focused on providing extraordinary guest experiences. With experience in leading successful teams, they inspire and set an example for others, allowing room for growth and improvement.


They exercise sound judgment, are confident in decision-making, and know when to seek further clarification. As an ambassador of Jaz in the City, they align with the brand's concept and communication style.


They are flexible, solution-focused, and maintain composure under pressure. Excellent communication skills in English and Dutch are essential, with the ability to listen actively and ask relevant questions.




Knowledge of PMS (preferably Opera) is required, along with proficiency in another language. A certificate of conduct is mandatory, and certifications in Social Hygiene and as a Leermeester are preferred.




Are You The One That I Want? If you’re excited to contribute to the success of Jaz in the City Amsterdam, the musical family member of H World International, apply now & let’s make some noise



Jaz in the City Amsterdam


Email: (klik op de solliciteer button)

  • Rooms Division Manager Aka CHIEF guest entertainer

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland Jaz in the city Voltijd

    Chief Guest Entertainer “Jaz in the City is looking for an enthusiastic Rooms Division Manager”Jaz in the City is a vibrant and trendy lifestyle hotel located in a unique spot in Amsterdam! This hotel stands for the ultimate guest experience, our so-called Superstar Experience. As an enthusiastic Front Office Supervisor, you play a crucial role in this....

  • Front Office Supervisor

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Jaz in the city Voltijd

    FO Supervisor a.k.a. Deputy Chief Guest Entertainer “Jaz in the City is looking for an enthusiastic Front Office Supervisor!” Jaz in the City, een jong en trendy lifestyle hotel op een unieke locatie in Amsterdam! Dit hotel staat voor de ultieme guest experience, onze zogenaamde Superstar Experience. Als enthousiaste Front Office Supervisor speel jij...

  • Front Office Supervisor

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Jaz in the city Voltijd

    FO Supervisor a.k.a. Deputy Chief Guest Entertainer “Jaz in the City is looking for an enthusiastic Front Office Supervisor!” Jaz in the City, een jong en trendy lifestyle hotel op een unieke locatie in Amsterdam! Dit hotel staat voor de ultieme guest experience, onze zogenaamde Superstar Experience. Als enthousiaste Front Office Supervisor speel jij...

  • Front of House Manager

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland Jaz in the city Voltijd

    Chief Guest Entertainer “Jaz in the City is looking for an enthusiastic Front of House Manager”Jaz in the City is a vibrant and trendy lifestyle hotel located in a unique spot in Amsterdam! This hotel stands for the ultimate guest experience, our so-called Superstar Experience. As an enthusiastic Front Office Supervisor, you play a crucial role in this....

  • Front Office Agent

    3 maanden geleden

    Amsterdam, Noord-Holland, Nederland Jaz in the city Voltijd

    FO agent a.k.a. FO Guest Entertainer “Jaz in the City is looking for an enthusiastic Front Office agent” Jaz in the City, een jong en vernieuwend hotel op een unieke locatie in Amsterdam! Dit hotel staat voor de ultieme guest experience, onze zogenaamde Superstar Experience. Als enthousiaste Front Office medewerker speel jij hierbij een essentiële rol....

  • Front Office Agent

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Jaz in the city Voltijd

    FO agent a.k.a. FO Guest Entertainer “Jaz in the City is looking for an enthusiastic Front Office agent” Jaz in the City, een jong en vernieuwend hotel op een unieke locatie in Amsterdam! Dit hotel staat voor de ultieme guest experience, onze zogenaamde Superstar Experience. Als enthousiaste Front Office medewerker speel jij hierbij een essentiële rol....

  • Welcome Guests as a Front Office Receptionist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland Hotel Okura Voltijd

    About Hotel Okura AmsterdamHotel Okura Amsterdam is a world-renowned 5-star hotel that embodies the perfect blend of Eastern and Western cultures. Our hotel is a place where tradition meets innovation, and where our guests can experience the ultimate in luxury hospitality.Job SummaryWe are seeking a highly motivated and guest-focused Front Office...

  • Front Office Ambassador

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland Accor Voltijd

    About the Role:We are seeking a highly motivated and enthusiastic Front Office Intern to join our team at Accor. As a Front Office Intern, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable experience.Key Responsibilities:Provide a warm and welcoming experience for our guests, making them feel valued...

  • Assistant Front Office Manager

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Swissotel Amsterdam Voltijd

    The Assistant Front Office Manager is in charge of all daily operations at the Front Office including back of the house administration tasks in the absence of the Director of Rooms. S/he functions as receptionist/dutymanager but also takes over administration tasks of the FO. You are in charge of the work schedule and vacation planning.Main duties;* Assists...

  • Front Office Ambassador

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland Leonardo Hotels Voltijd

    We are seeking a highly skilled and guest-oriented Front Office Employee to join our team at Leonardo Boutique Museumhotel Amsterdam City Center.As a Front Office Employee, you will be the first point of contact for our guests and will be responsible for ensuring a smooth and enjoyable stay. This includes checking guests in and out, providing them with...

  • Front Office Receptionist

    3 dagen geleden

    Amsterdam, Noord-Holland, Nederland Aimbridge Hospitality Voltijd

    **About Us**Aimbridge Hospitality is a leading hotel management company that prides itself on delivering exceptional guest experiences. As a Front Office Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth and memorable stay.**Key Responsibilities**• Be the primary point of contact for guests, handling check-in...

  • Assistant Front Office Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Swissotel Amsterdam Voltijd

    The Assistant Front Office Manager is in charge of all daily operations at the Front Office including back of the house administration tasks in the absence of the Director of Rooms. S/he functions as receptionist/dutymanager but also takes over administration tasks of the FO. You are in charge of the work schedule and vacation planning.Main duties;* Assists...

  • Front Office Agent

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland Swissotel Amsterdam Voltijd

    Swissotel Amsterdam is a four-star boutique hotel located by Dam Square, in the heart of Amsterdam’s historic city center. Behind its historical facade of 19th century buildings, Swissotel Amsterdam offers 114 luxurious, sound-proofed guest rooms and suites in a contemporary and sophisticated style.Swissôtel Hotels and Resorts are operating 25 hotels...

  • Front Office Ambassador

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Park Inn by Radisson Amsterdam City West Voltijd

    About the RoleWe are seeking a highly motivated and enthusiastic Guest Services Specialist to join our dynamic team at the Park Inn by Radisson Amsterdam City West. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.Key ResponsibilitiesGuest...

  • Front Office Manager

    1 maand geleden

    Amsterdam, Noord-Holland, Nederland Best Western Amsterdam Voltijd

    Wie wij zoeken:Ben jij diegene die iedere dag met veel plezier en energie naar zijn/haar werk gaat?Dan zijn wij op zoek naar jou Om ons front office en reservations team te komen versterken in de rol van Front office manager.Best Western Amsterdam is het flagship van de Raspberry group met 9 hotels in de regio Amsterdam.Best Western Amsterdam bestaat ui 317...

  • Front Office Ambassador

    1 dag geleden

    Amsterdam, Noord-Holland, Nederland Accor Voltijd

    Job SummaryWe are seeking a highly skilled and enthusiastic Front Office Employee to join our team at ibis Amsterdam Centre Stopera. As a Front Office Employee, you will be the first point of contact for our guests and will be responsible for ensuring their stay is unforgettable.Key ResponsibilitiesWelcome and check-in guests, providing a warm and...

  • Assistant Front Office Manager

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland Hyatt Voltijd

    Description:Five-star Hyatt Regency Amsterdam , brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan.Are you ready?Because we are looking for an Assistant Front Office Manager Your MINDSET:...

  • Front Office Supervisor

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland WestCord City Centre Hotel Voltijd

    Front Office SupervisorVoor in ons supervisor team bij het WestCord City Centre Hotel zijn wij opzoek naar een enthousiaste, gedreven collega die toe is aan een volgende stap. Samen met de twee operationele supervisors ondersteun je de operations manager, Yentl. Naast de dagelijkse Front Office werkzaamheden zal jij je bezighouden met de Guest Relations,...

  • Assistant Front Office Manager

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Hyatt Regency Amsterdam Voltijd

    Five-star Hyatt Regency Amsterdam, brings botany & sustainability to life with an award-winning living interior, botanical inspired guestrooms, a passion for discovering our up and coming East neighborhood and a buzzing Indonesian Restaurant, Mama Makan. Are you ready?Because we are looking for an Assistant Front Office Manager! Your MINDSET:Confidence,...

  • Front Office Manager

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland Corendon Hotels & Resorts Netherlands Voltijd

    Overzicht van de functieWe zijn op zoek naar een Front Office Manager voor onze locatie in Oud-Zuid. Als Front Office Manager ben je het gezicht van het hotel en verwelkom je onze gasten. Je stuurt de assistent manager, supervisors, hosts en stagiaires aan. In deze functie ben je tevens verantwoordelijk voor het in- en uitchecken van de gasten en verleen je...