Huidige banen gerelateerd aan Customer support - Amsterdam, Noord-Holland - Scribbr
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Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland LOGEX Group B.V. VoltijdAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at LOGEX Group B.V. As a key member of our Customer Support Operations team, you will play a critical role in ensuring that our customers receive exceptional support and service.Key ResponsibilitiesProvide timely and effective support to customers via...
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Customer Support Director
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Amsterdam, Noord-Holland, Nederland LOGEX Group B.V. VoltijdAbout the RoleWe are seeking a highly skilled and experienced Customer Support Director to lead our central support team within LOGEX Group B.V. across multiple products and countries. The successful candidate will be responsible for delivering exceptional customer service, driving customer satisfaction, and ensuring that our customers receive the best...
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Customer Support Representative
15 uur geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdAbout Bloom & WildBloom & Wild is a leading flower delivery company that's revolutionizing the way people experience gifting. We're passionate about making life a little more thoughtful and beautiful, and we're looking for a talented Customer Support Representative to join our team.Job SummaryWe're seeking a highly skilled and customer-focused individual to...
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Customer Support Representative
2 weken geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdAbout Bloom & WildBloom & Wild is a leading direct-to-consumer flower business in Europe, dedicated to making life a little more thoughtful and beautiful. We're passionate about delivering exceptional customer experiences and creating a culture of care and inclusivity.Job Title: Customer Support RepresentativeWe're seeking a highly skilled and empathetic...
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Customer Support Specialist
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Rivièra Maison VoltijdAbout the RoleThis is a unique opportunity to join our growing team of Customer Support Specialists as a Support Specialist for our Talent Management Suite. As a key member of our support team, you will play a vital role in helping our Dutch and English-speaking customers understand and utilize our cutting-edge HR tech solutions.We are looking for a highly...
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Customer Support Specialist
7 dagen geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Support Specialist to join our team at Page Personnel. As a key member of our customer-facing team, you will play a critical role in building strong relationships with our clients, ensuring seamless onboarding and validation processes, and providing exceptional front-line...
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Customer Support Representative
1 week geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdAbout Bloom & WildBloom & Wild is a leading flower delivery company that's revolutionizing the way people experience gifting. We're passionate about making life a little more thoughtful and beautiful, and we're looking for talented individuals to join our team.Job DescriptionWe're seeking a highly skilled Customer Support Representative to join our team. As...
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Customer Support Representative
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdAbout Bloom & WildBloom & Wild is a leading direct-to-consumer flower and gifting company in Europe. We're passionate about making life a little more thoughtful and beautiful, and we're looking for talented individuals to join our team.Job Title: Customer Support RepresentativeWe're seeking a highly skilled and customer-focused Customer Support...
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Customer Support Expert
2 weken geleden
Amsterdam, Noord-Holland, Nederland Does Recruitment Voltijd{"title": "Customer Support Specialist", "description": "About the RoleWe are seeking a highly skilled Customer Support Specialist to join our Operations team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via...
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Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Rivièra Maison VoltijdAbout the RoleWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team in Amsterdam. As a key member of our support team, you will be responsible for providing exceptional support to our Dutch and English-speaking customers, helping them understand and utilize our Talent Management Suite.Our support team plays a vital...
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Customer Support Specialist
4 dagen geleden
Amsterdam, Noord-Holland, Nederland Page Personnel VoltijdCustomer Support and Validation SpecialistWe are seeking a highly motivated and detail-oriented Customer Support and Validation Specialist to join our team at Page Personnel. As a key member of our team, you will be responsible for building strong relationships with customers, validating online questionnaires, and providing front-line support through phone...
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Customer Support Representative
6 dagen geleden
Amsterdam, Noord-Holland, Nederland Bloom & Wild VoltijdAbout Bloom & WildBloom & Wild is a leading flower delivery company that's revolutionizing the way people experience gifting. We're passionate about making life a little more thoughtful and beautiful, and we're looking for talented individuals to join our team.Job DescriptionWe're seeking a highly skilled Customer Support Representative to join our team. As...
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Customer Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland beBee Professionals VoltijdBeBee Professionals is seeking a skilled Support Coordinator to provide technical assistance to our customers. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, and at least two years of experience in a customer service or technical support role. Key responsibilities include troubleshooting and resolving customer...
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Customer Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland beBee Professionals VoltijdBeBee Professionals is seeking a skilled Support Coordinator to provide technical assistance to our customers. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, and at least two years of experience in a customer service or technical support role. Key responsibilities include troubleshooting and resolving customer...
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Customer Support Expert
1 week geleden
Amsterdam, Noord-Holland, Nederland Does Recruitment VoltijdAbout the RoleWe are seeking a highly motivated and customer-focused Technical Customer Support Specialist to join our Operations team. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and helping them get the most out of our platform.Key ResponsibilitiesProvide timely and...
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Customer Support Specialist
5 dagen geleden
Amsterdam, Noord-Holland, Nederland Lightspeed VoltijdAbout the Role:We are seeking a highly skilled and customer-focused Support Specialist to join our Hospitality team at Lightspeed. As a key member of our global support team, you will be the first point of contact for our customers who need assistance with a wide range of requests.Key Responsibilities:Investigate, troubleshoot, and resolve customer issues in...
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Customer Support Specialist
1 week geleden
Amsterdam, Noord-Holland, Nederland Hellios Information BV Voltijd{"h2": "Customer Support Advisor Role", "p": "At Hellios Information BV, we're seeking a skilled Customer Support Advisor to join our operations team. As a key member of our team, you'll be responsible for building strong customer relationships, ensuring seamless onboarding, and validating data with precision. With a focus on delivering exceptional customer...
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Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Lightspeed VoltijdAbout the RoleWe are seeking a highly skilled and customer-focused Support Specialist to join our team at Lightspeed. As a key member of our Support team, you will be the first point of contact for our hospitality customers who need assistance with a wide range of requests.Key ResponsibilitiesInvestigate and troubleshoot customer issues, providing prompt and...
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Customer Support Specialist
3 dagen geleden
Amsterdam, Noord-Holland, Nederland INDG VoltijdAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team in Amsterdam. As a Customer Support Specialist, you will be responsible for providing exceptional support to our Dutch and English-speaking customers, helping them understand and utilize our Talent Management Suite.Our ideal candidate will have a strong background in...
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Customer Support Specialist
2 weken geleden
Amsterdam, Noord-Holland, Nederland Euronet – EFT Segment VoltijdBen jij onze nieuwe Customer Support Consultant?We zijn op zoek naar een gedreven en klantgerichte Customer Support Consultant om ons team te versterken. Als Customer Support Consultant ben je het eerste aanspreekpunt voor onze klanten en partners. Je bent verantwoordelijk voor het bieden van hulp en informatie, het oplossen van problemen en het verbeteren...
Customer support
3 maanden geleden
Your mission is to keep students and editors amazingly satisfied and facilitate the work of your colleagues and Scribbr's editors.
Who are we?
Founded in 2012 by two ambitious students in Tilburg (the Netherlands), Scribbr started as a Proofreading & Editing company with only one editor. Today, our team of more than 700 editors, citation and layout experts worldwide provides proofreading and editing in 10 different languages to help students achieve their academic goals.
Today, Scribbr is thrilled to be part of Learneo – a global platform of businesses with a shared vision. Our strong partnership with QuillBot and LanguageTool allows us to offer innovative AI-powered tools that help students to put their ideas on paper and communicate effectively.
Combining years of experience in academic writing with technical know-how, we offer a public Knowledge Base that is used by millions of students and educators every year, and we offer tools like our plagiarism Checker, Citation Generator, Grammar Checker, Paraphrasing tool, and AI Detector. We also have a network of 700 editors that provides students with additional coaching to strengthen their writing skills.
We're proud to be a trusted brand in EdTech and continue to strive to make students 100% happy.
About the job
We are looking for a motivated German-speaking university student to serve as the first point of contact for our students and editors. You'll be responsible for selecting the right editors for new orders, keeping an eye on the editor's deadlines and following up on reviews. By answering questions from students and editors via phone, chat, and email, you will make sure that students receive the help they need.
At Scribbr, you're not just sending out email templates and following a call protocol. You'll be working with our very own CRM system, in an environment where you're encouraged take initiative and provide feedback, whilst balancing a wide array of tasks such as:
- Helping out with quality management
- Improving the format of a paper
- Solving complaints according to our 100% happiness guarantee
- Fulfilling an advisory role for students and helping them with using our tools and services
- Participating in regular team meetings to discuss ongoing projects and share insights What will your day look like? 08:30 – You leap up the stairs, quickly grab a cup of coffee and start up your computer. You read the shift update from your colleagues abroad who have worked overnight, and since a large number of orders are open, you have enough emails and chats to keep you busy for the next few hours. You take that first delicious sip of coffee, and you're ready to get started. 11:20 – An editor from South Africa contacts you via the chat to tell you she has suddenly become ill and won't be able to complete her order. Her deadline is tomorrow, so you need to work quickly You make a few calls and eventually find an editor who can help you by taking over the order. The success is sweet. 12:00 – After a busy morning full of chats and emails, it's time for your daily healthy lunch with your colleagues. 13:15 – A German student with whom you've had a lot of contact in the past few days has submitted a review. Great news – she passed You send the student a message to congratulate her and email the editor to acknowledge a job well done. Within 5 minutes, you receive a 'thank you' from the editor. Nice 16:00 – Time for a snack (healthy or not, you decide ). After your pick-me-up, you update the support manager on what you've been up to for the past few hours. You also share an idea for a new FAQ item and point out a bug that you noticed on the German website. 17:00 – You process some final open emails and orders, and then you get ready to hand things over to your colleague on the evening shift. That one German order that is still awaiting payment is especially important to flag Who will you be working with? You will work with everyone in the company, but you'll work most closely with the current support team.
About you- A current university student, living and/or studying in Amsterdam
- Refined communication skills in German (native speaker) and English. Other languages are a plus. Proper grammar is an absolute must
- Experience in customer service or the hospitality industry is an advantage
- Available for at least 16 hours/week - including evenings and weekends. This requirement is a must
- You can start in August/September 2024 and are available for at least a year.
- An enthusiastic, inquisitive and enterprising attitude
- A fast learner who is flexible and copes well under pressure What do we offer? Pay of €16.20 per hour (including 8% vacation allowance and accumulated vacation days) and a guaranteed pay raise after six months. Work at an international company in the heart of Amsterdam An ambitious and informal team atmosphere, where there is room to grow Regular team and company events Rides on our Scribbr boat A growing, diverse, and international team of 18+ different nationalities Lunch & dinner allowance during shifts, and unlimited snacks & fruit Employee discount on all our services Premium accounts for AI writing tools from QuillBot and LanguageTool Discount and extra credits on a ClassPass monthly subscription Weekly team gatherings and monthly team events Free consultations at OpenUp Employee referral program You'll take part in our company pension plan in NL Do you want to join our team as our new German Support hero? Then we'd love to hear about you
- A current university student, living and/or studying in Amsterdam
