ICT Support Officer

1 maand geleden

The Hague, Nederland People More P.S.A. Voltijd
technologies-expected :
  • Microsoft Enterprise

about-project :
  • For a long-term project we are looking for a ICT Support Officer (User Support).

responsibilities :
  • Providing first and second level ICT support for all users, including during stand-by duty
  • Installing, upgrading, maintaining and decommissioning hardware and software
  • Troubleshooting ICT-related technical problems
  • Contributing to the regular ICT maintenance that takes place in the evenings and on weekends
  • Testing new versions, releases and patches for hardware and software and providing recommendations on their implementation at Eurojust
  • Assisting in the process of ordering of new IT equipment and initiating ICT-related purchases
  • Performing asset management tasks, such as gathering and keeping detailed hardware and software inventory information

requirements-expected :
  • At least 3 years of experience with Microsoft Enterprise Software
  • Experience operating a Service Desk in an office environment (not a call centre)
  • Strong communication skills and professional experience in an EU or multicultural environment
  • Relocation to Nederland or Belgium (we will help you)

offered :
  • We are open and honest and we solve problems instead of generating them
  • Maybe it’s obvious, but we really respect our employees and associates. We used to be software developers, too, and we appreciate that job
  • A small team
  • An international working environment and international projects
  • Private medical care
  • Sports card
  • Training courses

benefits :
  • private medical care
  • sharing the costs of foreign language classes
  • flexible working time
  • integration events
  • computer available for private use

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