Technical Support Engineer
7 dagen geleden
Heb jij verstand van HVAC-systemen en warmtepompen en vind je het leuk jouw kennis met installateurs te delen? Dan zijn wij op zoek naar jou Door de enorme groei en grote vraag naar onze warmte oplossingen zijn wij voor de Service afdeling Air Solution van LG Electronics Benelux op zoek naar een:
Technical Hotline Support Engineer Heating
LG Electronics Benelux (LGEBN) timmert stevig aan de weg binnen de B2B-sector. De afdeling Air Solution zet alles op alles om de particuliere en zakelijke markt te voorzien van innovatieve klimaatoplossingen. Met een enthousiast team werken wij dagelijks aan een duurzamere wereld.
Wat houdt deze functie in?
Als Technical Hotline Engineer Heating zorg jij er vanaf ons hoofdkantoor in Amstelveen voor dat onze klanten te allen tijde kunnen rekenen op de beste service. Dankzij jouw kennis van klimaatinstallaties en warmtepompen help jij installateurs eenvoudig uit de brand. Of het nu gaat om het oplossen van een storing of het bestellen van service-onderdelen, jij staat telefonisch of per mail met het juiste advies paraat.
Jouw takenpakket in een notendop:
• Je biedt telefonisch en per mail (technische) ondersteuning aan installateurs bij vragen en storingen
• Je bent verantwoordelijk voor sparepart selectie, aanbiedingen en bestellingen
• Je onderhoudt contacten met het magazijn over de beschikbare voorraad
• Je bent de schakel tussen de service engineers en onze klanten
• Je herkent storingstrends en zorgt voor een tijdige interne rapportage
• Je helpt bij het verbeteren van de Service App door het toevoegen van "veldervaring"
Wat zoeken wij?
Onze toekomstige Technical Hotline Support Engineer Heating heeft de volgende kennis en ervaring in huis:
• Diploma (Werktuigbouwkunde, elektrotechniek of installatietechniek) of gelijkwaardig kennisniveau.
• Ervaring in de koeltechnische- en of klimaattechnische branche
• Ervaring met warmtepompen (AWHP)
• Ervaring als service-engineer
Daarnaast zijn de volgende eigenschappen van belang:
• Flexibel
• Goed analytisch vermogen
• Teamspeler
• Je voelt je thuis in een ambitieuze en technische organisatie;
• Klantgericht;
• Goede communicatieve vaardigheden;
• Meedenkend en beschikken over inlevingsvermogen.
Wat bieden wij?
LG Electronics Benelux biedt je veel ruimte om te laten zien wat je in huis hebt. Onze organisatie is volop in beweging en daarom kun je rekenen op een afwisselende baan met volop kansen voor ontwikkeling en groei. In een internationale en prestatiegerichte cultuur werken wij dagelijks met frisse energie aan onze groei. Ons arbeidsvoorwaardenpakket is modern en marktconform.
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