Reservations & Revenue Trainee (From Januari)

4 maanden geleden

Amsterdam, Nederland Mövenpick Hotels & Resorts Voltijd

At our large hotel and event venue in Amsterdam, the high level of service comes first. You are the first contact of our guests. Therefore, you make sure they feel welcome and look forward to their stay with us. **At Mövenpick we make moments, do you?**

**Be Limitless**
You thrive on tailoring room experiences to guests' needs at our hotel. As a Reservations and Revenue Trainee, you will undergo training to develop the skills and knowledge required to effectively manage reservations and optimize revenue, focusing on reservation systems, pricing strategies, and revenue management techniques. Managing requests from start to finish is your asset - from reservations to understanding preferences, engaging in meaningful conversations, and ensuring seamless coordination of all related details. Your meticulous notes in the system guarantee the front desk have precise instructions. There's no limit to your capabilities.** In addition, you will be**:

- available MBO or HBO student for a minimum of 20 weeks, 5 days a week;
- confirming and inputting room reservations meticulously into our reservations system;
- taking charge of daily tasks, such as checking arrivals and reservations based on rate, market segment, payment method, notes, and traces;
- collaborating with the revenue management team to implement strategies to maximize revenue and occupancy;
- assisting Revenue Management Team with daily reporting, data collection and meeting preparation.

**Proud to present**
Mövenpick: the place to enjoy life. Inside, we create a space for our guests to enjoy by relaxing at the bar with a delicious cocktail or a creamy cappuccino. In our restaurants, you can discover the most delicious special dishes. We are originally from Switzerland, and we carry this luxurious gastronomic hospitality with us. ‘Enjoying life to the fullest.’ That is our mantra for our guests, but also for you as an employee.

And you provide that experience with an international team of seven colleagues in our beautiful 4-star hotel located in Amsterdam overlooking the river IJ. With a beautiful atmosphere in our team, we help each other during busy moments so everything runs smoothly. You will work in a hotel that works together with the Passenger Terminal Amsterdam, a total combined conference space of over 1900 m2, including 11 modern and spacious conference and directors’ rooms. Through the emergence of ijVENUES, Amsterdam’s new exhibition centre, everything only becomes bigger and better. On a lovely, sunny day, you can choose between a 10-minute walk or a 5-minute cycle ride from the central station. Or you can hop on the tram from the other side of our hotel. In short: we have it all.

“’_Our reservation team doesn't just book rooms; we create the stage for unforgettable moments._" - Reservations supervisor Mövenpick

**Don’t work. Do what you love instead**
Guest satisfaction is your full focus. For you, every request is different and unique. You take all requests seriously and find out the guest's needs. And your humour? You make good use of that when the situation calls for it. We enjoy having fun with our guests. You must have:

- positive attitude and a sincere passion for delivering outstanding customer service;
- team player mindset, dedicated to fostering a positive and collaborative work environment;
- proficiency in both written and spoken English; knowledge of Dutch is an added advantage;
**We offer**
Of course, we want you to have an optimal experience at Mövenpick. That is why we are offering:

- a trainee allowance of €750;
- per month (including study
- and travel allowance);
- 38-hours work week;
- a night-shift allowance of 20% and a Sunday allowance of 5%;
- national and international opportunities for growth, for instance towards the role of Reservations agent and crosstraining and training opportunities;
- a uniform, laundry service and meals;
- discounts on rooms, food and drink at Mövenpick Hotels & Resorts, Accor & HR-Group hotels;
- recruitment bonus for a new colleague;
- 50% F&B discount at various hotels in Amsterdam with the F&B discount card;
- various staff outings.

**This is the right time to say yes**

If it is a match, you will be interviewed by a member of the HR department and Revenue Manager. Are you ready?

**Heb jij interesse in deze functie?**
Dan ontvangen wij graag je motivatie met CV

Solliciteren maar

Acquisitie n.a.v. deze advertentie wordt niet op prijs gesteld.

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