Body Repair Operations Program Manager

7 maanden geleden

Amsterdam, Nederland Lucid Motors Voltijd

**Leading the future in luxury electric and mobility**

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design - where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

This will involve collecting and analyzing the crash repair case data from the Network via our Lucid Quality Management System (QMS) to ensure that the network is performing quality KPI driven repairs to damaged Lucid Vehicles in an acceptable time frame whilst ensuring the Approved Body Shops and achieve excellent Customer satisfaction. The position will report to the EU Body Repair Sr. Program Manager and working alongside the Global Body Repair Program and Technical training teams to develop a World Class Body Repair Program.

The Role:

- Undertake Bodyshop Technical training. In the areas of Structural Body Repair and Cosmetic Body Repair. Have the ability to deliver this level of training to our developing EU body repair network.
- Assist in developing the Satellite service program for initial EU launch markets. This may involve virtual meetings as well as physical site visits. Report findings back to Collision Repair Program Manager
- Monitor and produce weekly/monthly reports on open repair cases in Lucid Approved Bodyshop European network. *To include all Satellite Service opportunities
- Collate and monitor key KPI's for approved body shop program performance
- Work with Body Shop Management software platforms to develop appropriate integration with the Lucid Body Repair Program QMS.
- Provide Bodyshop Technical support to European repairers, remote and in person when needed. This role will become a future opportunity in terms of headcount.
- Streamline processes regarding data flow and data quality to improve data accuracy, viability, and value for the Lucid Body Repair Program
- Support Body Repair partners with enquiries regarding Tech Info Portal, spare parts queries and keep a log of active requests and open cases.
- Work closely with the Customer care team, to answer questions concerning customer delays, parts shortages and repair standards.

Qualifications:

- Bachelor's degree in Business Management or Engineering and/or a minimum 10 years experience in the Automotive After-market industry
- Experience within an EV OEM environment a distinct advantage
- Technical knowledge and practical skills related to vehicle repair processes, case escalation and technical support
- Ability to deliver the highest standard of Bodyshop Technical training in a class environment.
- Body Shop Operational experience would be an advantage
- Analytical computer skills: Expert at Excel, Database skills
- Project Management experience
- Team player
- Driven and accountable self-starter, with ability to identify and communicate priorities, and work independently in a fast-paced industry at a rapidly growing organization
- Strong ability to prepare and present data in a visually appealing and easy to understand manner.
- Excellent Proven Communication & Presentation skills
- Able to work under pressure

**To all recruitment agencies**: _Lucid Motors _**_does not_**_ accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes._

  • Junior Partnership Manager

    7 maanden geleden

    Amsterdam, Nederland United Repair Centre Voltijd

    Do you love being at the forefront of change? Then join the team! United Repair Centre is growing, so we are looking for an enthusiastic Junior PartnershipManager to support us! **Who we are & What we do**: United Repair Centre is a repair business for fashion brands to put repair on the map while creating social and environmental impact collectively. The...

  • Marketing Manager Bij The Body Clinic

    3 maanden geleden

    Amsterdam, Nederland The Body Clinic BV Voltijd

    **Over The Body Clinic**: The Body Clinic is al 15 jaar een begrip in de cosmetische industrie, gespecialiseerd in behandelingen zoals Botox, fillers, ooglidcorrecties, medisch afvallen en huidverbetering. Met acht vestigingen in Amsterdam, Haarlem, Utrecht, Eindhoven, Den Bosch, Den Haag, Duiven en Groningen, zijn wij een van de meest toonaangevende...

  • Hcv Operations Global Program Manager

    7 maanden geleden

    Amsterdam, Nederland Uber Voltijd

    **About the Role** At Uber, customer support is more than just answering questions. It's about using the information customers give us as insights to help Uber grow. Providing amazing support that establishes trust within our community for riders, driver partners, Uber Eats customers and delivery partners, is at the center of the Uber customer experience....

  • Operations Manager

    7 maanden geleden

    Amsterdam Oost, Nederland Verathon Voltijd

    Company Overview: Overview: **Verathon®** is looking for an Operations Manager to become the newest member of our Operations located in our Amsterdam, Netherlands office. The Operations Manager is responsible for leadership and day-to-day hands-on activities of all Warehousing, Receiving, Shipping, Logistics and our Technical Service repair...

  • Data Center Business Program Manager: Sweden

    4 maanden geleden

    Amsterdam, Nederland Microsoft Voltijd

    Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I **Business Program Manager for Sweden / Netherlands**, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure...

  • Data Center Business Program Manager: Netherlands

    4 maanden geleden

    Amsterdam, Nederland Microsoft Voltijd

    Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I **Business Program Manager for Netherlands**, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure...

  • Site Operations Manager

    4 weken geleden

    Amsterdam, Nederland W Amsterdam Voltijd

    Job Description**About Us**We are a vibrant hotel in the heart of Amsterdam, offering an extraordinary experience to our guests. Our team is passionate about delivering exceptional service and creating unforgettable moments.**Job Summary**We are seeking a skilled Site Operations Manager to join our Engineering team. As a key member of our team, you will be...

  • Program Manager, Logistics Operations

    3 maanden geleden

    Amsterdam, Nederland Google Voltijd

    **Minimum qualifications**: - Bachelor's degree in HR, Business or related field, or equivalent practical experience. - 7 years of experience working in domestic and international environments managing vendors (i.e., suppliers, manufacturers) or Third-Party Logistics. - 7 years of experience in a customer or client-facing role supporting logistics...

  • Program Manager, Logistics Operations

    3 maanden geleden

    Amsterdam, Nederland Google Voltijd

    **Minimum qualifications**: - Bachelor's degree in HR, Business or related field, or equivalent practical experience. - 7 years of experience working in domestic and international environments managing vendors (i.e., suppliers, manufacturers) or Third-Party Logistics. - 7 years of experience in a customer or client-facing role supporting logistics...

  • Technical Operations Manager

    2 weken geleden

    Amsterdam, Nederland Waldorf Astoria Amsterdam Voltijd

    Job Description:The Waldorf Astoria Amsterdam seeks an experienced Technical Operations Manager to oversee the smooth operation and maintenance of all technical and engineering systems within the hotel. This role involves coordinating engineering activities, managing preventive maintenance schedules, and supporting the engineering team in maintaining the...

  • Partner Operations Manager

    2 maanden geleden

    Amsterdam, Nederland Backbase Voltijd

    **The job in short** As a Partner Operations Manager, you will oversee partner programs, ensuring efficient onboarding, enablement, and performance tracking. You'll support program development, provide data-driven insights, and collaborate across teams to enhance partner relationships. Additionally, you'll focus on improving processes for scalability and a...

  • Regional Datacenter IT Program Manager

    3 maanden geleden

    Amsterdam, Nederland Microsoft Voltijd

    As a** Regional Datacenter IT Program Manager,** you will focus on IT operations and provide leadership and direction in establishing program roadmaps, staffing efficiencies, process improvements, and governance for DC Operations strategy that will support our current and future growth. In this role you will work collaboratively with all CO+I stakeholders to...

  • Manager Platform Operations

    2 maanden geleden

    Amsterdam, Nederland Adidas Voltijd

    At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We’re creators, makers and doers. Helping athletes make a difference, not just in their games, but...

  • Beverage Program Manager Amsterdam

    4 weken geleden

    Amsterdam, Nederland Anantara Grand Hotel Krasnapolsky Amsterdam Voltijd

    An exciting opportunity has arisen for an experienced Beverage Program Manager to join the esteemed team at Anantara Grand Hotel Krasnapolsky Amsterdam. Located in the heart of the Dutch capital, our hotel offers a unique blend of luxury and authenticity.About UsAt Anantara Grand Hotel Krasnapolsky Amsterdam, we pride ourselves on providing exceptional...

  • Operations Manager

    7 maanden geleden

    Amsterdam, Nederland Park Plaza Voltijd

    **Department**: Food & Beverage **Job Level**:Management **Job Type**:Full Time **Hours per week**:38 **Job Reference**:REQ11258 **Date Posted**:6 June **Park Plaza Amsterdam Airport** needs you as **Operations Manager**! Are you driven and enthusiastic about a new opportunity? We would love to tell you more about our job. **About Park Plaza Amsterdam...

  • Program Manager

    4 maanden geleden

    Amsterdam, Nederland GerTEK Project Management and Technical Services Voltijd

    **Role is Greoningen Based** Quality and Commissioning Program Engagement Lead (QCx PEL) **Responsibilities** - Collaborate with Quality and Commissioning (QCx) Program Managers to identify the optimal time for launching Requests for Proposals (RFPs) for commissioning and quality services using the Build Planning tool. - Gather and incorporate necessary...

  • Program Manager

    4 maanden geleden

    Amsterdam, Nederland GerTEK Project Management and Technical Services Voltijd

    **Role is Greoningen Based** Quality and Commissioning Program Engagement Lead (QCx PEL) **Responsibilities** - Collaborate with Quality and Commissioning (QCx) Program Managers to identify the optimal time for launching Requests for Proposals (RFPs) for commissioning and quality services using the Build Planning tool. - Gather and incorporate necessary...

  • Influencer Marketing Intern

    7 maanden geleden

    Amsterdam, Nederland Body & Fit Voltijd

    At Body&Fit we're looking for a Influencer Marketing Intern to join our team. Full-time - Amsterdam, The Netherlands **Who We Are**: We are Body&Fit, a sports nutrition brand catering to individuals striving for long-term performance across various sports, body types, and age groups. With a history dating back to 1995, we take pride in our position as a...

  • Program Manager

    7 maanden geleden

    Amsterdam Nieuw-West, Nederland TBAuctions Voltijd

    As a pivotal accelerator of the company's mission to become the leading auction platform in Europe, TBA is looking to strengthen the team with a Program Manager. Our Program Management Experts lead our international auction brands through business transformations by implementing our Atlas product to bring value and drive growth. They serve as the contact for...

  • Operations Manager

    1 maand geleden

    Amsterdam, Nederland Via Hostels Voltijd

    As the Operations Manager at Via Amsterdam, you will play a crucial role in ensuring a smooth and efficient hotel operation. You will be responsible for overseeing all aspects of daily operations, including staff management, guest satisfaction, and facility management. With close to a 1000 beds in various room categories, a restaurant & bar, game area,...