Renewal Business Partner Program Manager

4 maanden geleden

Schiphol, Nederland NetApp Voltijd

**If you run toward knowledge and problem-solving, **join us**:
**About NetApp**

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO

**Renewal Business Partner Program Manager**:
Schiphol-Rijk, North Holland, Netherlands

**Job category**: Business Operations

**Job ID**: 127430-en_US

**Job summary**:
The Renewal Business Partner drives program, strategy, innovation, and insights into the renewal organization. This role will have a dotted line to the Renewal GEO leader and their area managers. The insights and strategies from this role will ultimately derisk renewal performance while enhancing the skills and capabilities of the renewal organization. Business Partner duties are in line with renewal Go To Market (GTM) strategies and initiatives intended to grow revenue generated from customer renewal (install base) sales and meet Key Performance Indicators (KPIs) for in-quarter renewal rates, in-quarter retention rates, discount percentages, and asset disposition.

Simplify. Innovate. Collaborate.

**Essential responsibilities**:

- Performance analysis against financial metrics, Key Performance Indicators (KPIs), and GTM initiatives within a designated GEO across all customer segments Joining/Running forecast sessions - Renewal Specialist -> Area Manager -> Geo Lead
> Worldwide leadership
- Territory reviews, deals stacks, and forecasting with various inspection points
- Hold regular 1:1 with GEO leads, area managers, and Renewal Specialists
- Weekly Run of Business slide updates and insights
- Continual interlocks with the Business Analytics team
- Produce and distribute SMART pipeline management progression goals
- Bookings linearity and Channel Performance analysis and insights
- Run Geo-level Territory Reviews and MBRs and QBRs

**Kpis and business objectives**:

- Forecast accuracy through inspection and insights
- AOP attainment through inspection and insights
- KPI improvement through program creation and adoption
- COGS improvement through innovation and simplification

**Job requirements**:

- A minimum of 8+ of overall relevant professional experience is required
- 5+ years experience managing asset-based reoccurring revenue
- 3+ years experience driving insights through data analytics
- Advanced proficiency in productivity tools like CRM, forecast, and office
- Experience managing through influence rather than reporting lines
- Can work across multiple functioning organizations like sales, finance, sales ops, partner, analytics, customer success, and others

**Equal Opportunity Employer**:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

**Did you know...**

**Why NetApp?**

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.

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