Inside Sales Representative

7 maanden geleden

Hoofddorp, Nederland Murata Electronics Europe Voltijd

**Join the Innovators in Electronics***
Murata's technologies, products and solutions are used everywhere, contributing to a safer, healthier and more efficiently connected world.
As a global high tech house we are challenging ourselves every day to develop electronics solutions enabling innovations and shaping the future.
Whether you are an experienced professional or a new graduate, you will find great opportunities to contribute, learn, and develop alongside a talented, diverse global team.

**Job Purpose**:
Cover all types of activity to support the business generation together with External Sales.

**Responsibilites and Tasks**:
All customer related administrative business creation activities:

- Keep Customer Cross Reference files up-to-date in line with agreed contracts and quotations on a global base (other RMC to advice) by providing the sales prices to Customer Service
- Sample order processing and follow-up together with External Sales: in order to optimize the opportunity of Murata’s products being included in new designs
- Master file maintenance in cooperation with Customer Service: facilitate the day-to-day running of the customer’s account
- Maintain accurate customer information, in order to have a clear record of customers’ specific requirements
- Quotation process in cooperation together with External Sales: prepare calculations, annual negotiations, quotations; maintain the (global) price files and follow-up activities (following our internal regulations and Export Control regulations)
- Register and maintain special global price groups
- Join customer visits with External Sales when needed (e.g. annual negotiations, Logistics/SCM, etc.)
- Continuously control the sales margin and take counter measures together with External Sales when necessary
- Track Sales figures of our customers together with Sales and Business Planning
- Global LOI tracking and shortage management together with Global Account Management
- Support of contract management in cooperation with Customer Service and other operational departments (SCM topics, lead time, appendixes, etc.)
- Maintain excellent working relations with your customer contacts
- Internal relationship: facilitate the smooth communication and positive cooperation between Inside Sales and other Murata departments
- Follow-up together with External Sales the in-time payment of our customers and solve issues (e.g. prices differences, Debit/Credit Notes, etc.)
- Support internal and external projects

**Required Knowledge/Experience**:

- Bachelor Degree in Business Administration or comparable educational background
- Three years experience in an electronic-related or other technical industry
- Work experience with ERP systems
- Proficient commercial skills
- Advanced proficiency in Microsoft Excel, Power BI, Microsoft PowerPoint and Salesforce

**What we have to offer you**:

- Possibility to work 40% of your time remotely
- Stable work environment, with focus on personal and professional development
- Work together with highly skilled and experienced professionals
- Well structured and personalized onboarding program
- Being part of a global leader that contributes to the advancement of society
- Possibility to participate in our Corporate Social Responsibility activities
- Positive work atmosphere and an open door mentality
- Frequent company events arranged by our Social Club

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