Teamleader Business Support
4 dagen geleden
**Logistics at full potential**
Do you have a passion for managing logistics processes and do you feel at home in a varied and dynamic job at one of the largest logistics service providers in the Netherlands? Are you someone who likes to make a difference and who is strong in leadership? Join us as a Business Support Teamleader in Venray
**What will you do on a working day**:
As **Business Support Teamleader** you provide functional leadership to different departments. You are concerned with making improvements in the process to better respond to the wishes of the organization and the customers and you pay attention to your employees. The work is on a day shift and you report to the Business Support Manager.
**The tasks of Business Support Teamleader consist of**:
- Oversee and manage key departments, including Transport Planning, Key Users, Customer Service, and Process Controllers.
- Provide support to departments in their daily business activities.
- Conduct regular meetings with customers to ensure alignment and satisfaction.
- Handle escalations from both team members and customers to resolve issues effectively.
- Monitor and manage key performance indicators (KPIs) and perform on-site calculations.
- Act as the first line of support for internal teams, assisting with daily volume tracking and operational planning.
- Oversee transport planning, including carrier management and addressing customer complaints related to carriers.
- Manage two customers with distinct structures, requiring adaptability and dynamic problem-solving skills.
- Ensure smooth operations across diverse environments, being mindful of their unique organizational setups
**What do you need to be successful as a Business Support Teamleader?**
- Experience in a similar role of people management
- Experience in stock controll and related activities
- Experience with Warehouse Management Systems (WMS)
- Advance level of MS Office, espcially in Excel
- Experience with Power BI is a great advantage
- Strong communication skills in English (spoken and written), Dutch is a plus
**Your work environment**:
Working at GXO Logistics means working in a dynamic and international organization. An exciting environment with plenty of room for personal input and development. Employees at GXO Logistics are in control of their own success. Whatever your position at GXO Logistics, you face new challenges every day, allowing you to develop optimally. We support you in your development, so that you can contribute to the entrepreneurship of our organization.
**In short, this is the next place where you want to work**
**Interested?**
**Unlock the potential of your future**
Acquisition in response to this vacancy is not appreciated.
LI-PG
GXO is een toonaangevende leverancier van geavanceerde supply chain-oplossingen voor de meest succesvolle bedrijven ter wereld. Wij helpen onze klanten hun goederen zo efficiënt mogelijk te beheren met behulp van onze technologie en diensten. Onze grootste kracht is ons wereldwijde team - energieke, innovatieve medewerkers van alle ervaringsniveaus en talenten die GXO een geweldige plek maken om te werken.
Klanttevredenheid, persoonlijke groei van medewerkers en duurzaamheid staan centraal binnen de bedrijfsfilosofie van GXO Logistics. Vandaag de dag behoort deze ambitieuze onderneming tot de top 3 van Nederlands grootste logistiek dienstverleners. Bekijk hier de privacyverklaring voor kandidaten van GXO.
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