Sales Support Officer

5 maanden geleden

Rhoon, Nederland CMACGM Voltijd

**CMA CGM Holland is located in Europe's largest container port**: Rotterdam, commonly known as the Gateway to Europe. Our mission is to lead sustainable change within the maritime industry. In order to achieve the goal of net zero carbon by 2050, sustainable development has become one of the main axes of the CMA CGM Group strategy.

Jump Aboard for #betterways

We endeavour for Better Ways in everything we do our culture is embodied by boldness, imagination, exemplarity and excellence. With these values at the core of our business, our workplace holds an upbeat and inspiring team who encourage you to thrive on the opportunity to innovate and adapt to the ever-changing world we live in.

As part of its growth and development, CMA CGM Holland is looking for a Sales Support Officer to join its Sales Support team, in the Commercial department.

ABOUT THE ROLE

The Sales Support Officer provides accurate and timely administrative support to Account and Sales Managers for a portfolio of customers. In addition, they act as a liaison between the customer, sales and various cross-functional departments on operational issues.

The key responsibilities of the Sales Support Officer are divided as such:
Provides administrative and sales support to the Account Manager and/or Sales Manager.

Support on daily issues and questions

Follow up on workflow and NVR list

Participation with weekly sales meetings

Daily use of NOVA and AQUA systems

Contribute to dispute resolution with pricers and back-offices

Provide assistance on root cause analysis

Handle all quotation requests from customers (and account managers)

Follow-up on quotations

Accurate filing of quotations, including FMC filings

Provide feedback to the Trade

Present business cases to HO and Trade

Promotion of group services and non-maritime products such as e-Commerce, CMACGM+, Intermodal and CEVA cross selling

SKILLS AND COMPETENCIES

Fluency in Dutch and English is mandatory, French is a preference.

Knowledge of MS Office software, CRM software and relevant CMA-CGM systems.

Good communication skills (oral & written)

Customer focused and result driven

Building relationships & Team player

Decision quality and problem solving skills

Able to create presentations

Sufficient CMA-CGM product knowledge

Priority setting and time management

The ability to multitask and quickly change your focus

Adhere to company guidelines and procedures

As part of our Employee Experience offering, CMA CGM Holland offers a number of perks including:
Solid pension with contributions fully covered by CMA CGM

Collective health insurance with discount on additional packages

Opportunity to participate in volunteer initiatives

Access to 3000+ learning resources and courses

Birthday bonus

Come and find your better way with us

: Acquisition in response to the vacancy is not deemed desirable :

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