Customer Service Coordinator

5 dagen geleden

Den Bosch, Nederland Super Micro Computer Voltijd

Customer Service Coordinator

**Date**:Nov 27, 2024

**Location**: Netherlands - ’s-Hertogenbosch

**Company**:Super Micro Computer

**Job Req ID: 25710**

**About Supermicro**:

- Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace.**Job Summary**:

- Supermicro is looking for a Customer Service Coordinator who can work closely with all related departments to expedite customer requests on a daily basis. Also need to follow work instructions in order to carry out the assignments correctly to meet tight schedules.**Essential Duties and Responsibilities**:

- Customer service (Issue RMA number, Missing goods spare parts ordering, x-shipment service, return for credit service)
- Answers telephone calls promptly and responds to customer’s requests, inquiries and complaints in a respectful caring manner
- Warranty verification for customers to meet RMA service requirements
- Parts fulfillment and support, repair charges processing and order confirmation Ensure a high level of customer service is delivered to all customers
- Verifies and investigates into customer’s complaints and drive for resolution in a timely manner for improvement
- Manages customer escalations on the highest priority and work with internal teams for solutions
- Responsible for setting realistic customer expectations, and meeting or exceeding these expectations
- Follow up on RMA backlogs and outstanding to meet schedule commitment to customers
- Work closely with internal departments as required

**Qualifications**:

- Bachelor’s degree required
- Minimum of 1 year of experience in Customer Service or related fields preferred
- Strong customer service, ethics and ability to be empathetic and accept ownership
- Excellent oral and written communication skills. Fluent in Fluent in Mandarin a plus
- Ability to work collaboratively in a fast-paced environment
- Ability to Multi-task with minimum supervision and meet established deadlines
- Independent person who also is a strong team player

**EEO Statement**
- Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.

  • Service Excellence Coordinator

    1 maand geleden

    Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a Service Excellence Coordinator to join our team at BeBee Professionals. The ideal candidate will possess excellent communication and customer service skills, with the ability to work independently and as part of a team.Key Responsibilities:Provide customer service support to our clientsRespond to inquiries and resolve complaints in a timely...

  • Service Excellence Coordinator

    1 maand geleden

    Den Haag, Zuid-Holland, Nederland beBee Professionals Voltijd

    Service Excellence CoordinatorWe are seeking a highly skilled Service Excellence Coordinator to join our team. The ideal candidate will possess excellent communication and customer service skills, as well as a strong understanding of customer service principles and practices.Responsibilities: Respond to customer inquiries and resolve complaints in a timely...

  • Customer Service Representative

    1 maand geleden

    Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will possess excellent communication and problem-solving skills, as well as a strong customer service orientation.Key Responsibilities:Respond to customer inquiries via phone, email, and chatTroubleshoot customer issues and provide...

  • Customer Service Representative

    1 maand geleden

    Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and customer service skills, with the ability to work independently and as part of a team.Key Responsibilities:Respond to customer inquiries and resolve complaints in a timely and professional...

  • Customer Service Representative

    4 weken geleden

    Den Bosch, Noord-Brabant, Nederland Synsel Voltijd

    Key Responsibilities:• Provide exceptional customer service via phone and email• Respond to customer inquiries in a timely and professional manner• Resolve customer complaints and issues efficiently• Collaborate with internal teams to resolve complex customer issuesRequirements:• Strong communication and problem-solving skills• Ability to work in...

  • Customer Service Representative

    1 maand geleden

    Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are seeking a highly skilled Customer Service Representative to provide technical support to our clients. The ideal candidate will have a Bachelor's degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role.The successful candidate will be responsible for troubleshooting and...

  • Customer Service Specialist

    4 weken geleden

    Den Bosch, Noord-Brabant, Nederland Raaak Personeel Voltijd

    Wij zoeken een enthousiaste medewerker voor onze customer service-afdeling in Den Bosch. Als Customer Service Medewerker werk je aan de schakel tussen onze klanten en de verschillende afdelingen binnen onze organisatie. Je beantwoordt vragen over leveringen, producten en retouren.We zoeken iemand die energie krijgt van het contact met mensen en graag...

  • Customer Service Representative

    1 maand geleden

    Den Bosch, Nederland stichd Voltijd

    The Job As a Customer Service Representative, you are part of a growing B2C Customer Support team in the world of online F1 & Official webshop of Manchester City. You are the direct link to our customers and aim for optimal customer satisfaction by offering a great service approach and pro-active attitude. You can contribute to the growth our B2C department...

  • Medewerker Customer Service

    6 maanden geleden

    Den Bosch, Nederland ITAB Voltijd

    **ITAB Benelux** *** ITAB is een toonaangevende speler in de Europese winkelinrichting sector. ITAB ontwerpt en realiseert concepten voor nationale - en internationale Retail organisaties. Concepten die je in het dagelijks leven zeker tegen bent gekomen en die je dus ook kent. Zo kom je ITAB tegen op internationale luchthavens, maar ook in vrijwel iedere...

  • Customer Service Representative

    1 maand geleden

    Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    beBee Professionals is looking for a Customer Service Representative to join our team in s-Hertogenbosch.The successful candidate will be responsible for providing technical assistance to customers and internal teams, and will have excellent problem-solving skills to troubleshoot technical issues.Key responsibilities include:Providing technical support to...

  • Manager Customer Service

    2 maanden geleden

    Den Bosch, Nederland Hoppenbrouwers Voltijd

    Meebouwen aan onze toekomst en een 9+ klantbeleving voor onze particuliere klanten? Maak het waar, als Manager Customer Service bij Hoppenbrouwers Thuis! Hoppenbrouwers heeft als visie om in 2030 te groeien naar een omzet van 1 miljard. Bij Hoppenbrouwers Thuis, één van onze vijf business units, focussen we ons op de particuliere woningmarkt. Om onze...

  • Customer Service Representative

    4 weken geleden

    Den Bosch, Noord-Brabant, Nederland Medela Voltijd

    We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team in the Benelux region.Main Responsibilities:Provide exceptional customer service to internal and external customers, meeting customer expectations in line with department procedures and standards.Deal effectively with customer support calls and emails, investigating, logging,...

  • Customer Service Specialist

    4 weken geleden

    Den Bosch, Noord-Brabant, Nederland Medela Voltijd

    We are seeking a highly skilled Customer Service Specialist to deliver exceptional service to our customers based in the Benelux region.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in Dutch and English.Key responsibilities include:Providing professional and effective services to internal and external...

  • Technical Assistance Coordinator

    1 maand geleden

    Den Bosch, Noord-Brabant, Nederland beBee Professionals Voltijd

    We are looking for a Technical Assistance Coordinator to join our team at BeBee Professionals. The successful candidate will be responsible for providing technical support to our customers, utilizing their problem-solving skills to resolve issues in a timely manner. Key qualifications include a degree in Computer Science or a related field, at least two...

  • Teamleider Customer Service

    6 maanden geleden

    Den Bosch, Nederland 123Jaloezie.nl Voltijd

    123Jaloezie is een van de meest toonaangevende raambekledingsbedrijven in Nederland. 123Jaloezie is onderdeel van de MZURI groep. Een internationaal netwerk van bedrijven met een gezamenlijk doel: “to create inspirational window coverings that will enrich any home across the UK, EUROPE, USA & AUSTRALIA. De groepsmissie is om het online verkopen van...

  • Customer Service Representative

    6 maanden geleden

    Den Bosch, Nederland LOWer Voltijd

    **Functieomschrijving** Wij zijn op zoek naar een klantgerichte servicemedewerker. **Wat doet een Customer Service Representative?** Een Customer Service Representative (CSR) fungeert als een tussenpersoon, verstrekt informatie over producten en diensten, beantwoordt vragen en lost eventuele problemen op die zich kunnen voordoen bij onze klantaccounts, met...

  • Customer Service and Operations Coordinator

    1 maand geleden

    Den Haag, Zuid-Holland, Nederland beBee Professionals Voltijd

    We are looking for a highly skilled Virtual Assistant to provide administrative and customer service support to our e-commerce clients. The ideal candidate will have excellent communication skills, experience with customer service and e-commerce, and knowledge of customer service software.Key Responsibilities:Respond to customer inquiries and resolve...

  • Customer Service Ambassador

    3 weken geleden

    Den Bosch, Noord-Brabant, Nederland Job Invest Voltijd

    Job Summary: We are seeking a highly motivated and enthusiastic Customer Service Ambassador to join our team at Job Invest. As an All-round Hospitality Worker, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities: Customer Service: Greet and serve guests with a smile,...

  • Customer Service Medewerker

    3 dagen geleden

    Den Bosch, Nederland Raaak personeel Voltijd

    Dit ga je doenWord het gezicht van onze klantenservice in Den Bosch! Als Customer Service Medewerker ben jij het eerste aanspreekpunt voor klanten en help je hen met al hun vragen over bestellingen. Met jouw proactieve en enthousiaste houding bied je oplossingen voor vragen over leveringen, producte...

  • Customer Service Medewerker

    1 maand geleden

    Den Bosch, Nederland Raaak personeel Voltijd

    Dit ga je doenAls Customer Service Medewerker in Den Bosch ben jij het eerste aanspreekpunt voor klanten en help je hen met vragen over bestellingen. In deze rol fungeer je als de schakel tussen de klant en de verschillende afdelingen binnen de organisatie. Je beantwoordt vragen over leveringen, pro...