Customer Service Assistant
5 maanden geleden
**CUSTOMER SERVICE ASSISTANT (PARTTIME 26-32 UUR)**
**BEDRIJFSPROFIEL**
SOFACOMPANY is een snelgroeiende interieur retailer (omni-channel), actief in meerdere landen. Wij bieden meubels van hoge kwaliteit voor eerlijke prijzen. Met een in-house designteam in Denemarken staat SOFACOMPANY voor uniek Deens design, zowel retro als modern. Met deze stijlen richt SOFACOMPANY zich op een breed publiek.
Voor ons kantoor in Arnhem zoeken wij een:
Enthousiaste en gemotiveerde Customer Service Assistant
**WERKZAAMHEDEN**
Als Customer Service Assistant bij SOFACOMPANY doe jij je uiterste best om dagelijks een glimlach op het gezicht van klanten en je collega’s te toveren. Je voert je afzonderlijke werkzaamheden secuur uit waarbij je tevens overzicht houdt op het geheel. Bij dringende klantvragen stel jij je flexibel op en je kunt snel schakelen tussen je werkzaamheden.
**VERANTWOORDELIJKHEDEN**
- Je beheert samen met jouw collega's alle klantcontact via mail/telefoon/chat/social/google en trustpilot
- Je doet verbetervoorstellen over structurele knelpunten: je maakt de klantenservice elke dag een beetje beter door samen te werken met je collega’s op kantoor
- Je bent de kennisbank voor collega’s in de winkel
**PROFIEL**
- Minimaal 1 jaar ervaring op een dergelijke functie/afdeling
- Een afgeronde MBO opleiding
- Je gaat geordend te werk, je houdt overzicht en zet graag dat stapje extra
- Je beheerst de Nederlandse en Engelse taal in woord en geschrift
- Beheersing van de Franse taal is een pre
- Je hebt inlevingsvermogen en raakt niet snel in paniek als het druk is
- Je bent 26-32 uur per week beschikbaar en woont in Arnhem of omgeving
**WAT KAN JIJ VAN ONS VERWACHTEN?**
- Dienstverband van 26-32 uur per week
- De mogelijkheid om snel te starten
- Werken in een enthousiast, gezellig team
- Een fijne werksfeer in een dynamische organisatie
- Marktconform salaris
**BEN JE ENTHOUSIAST GEWORDEN EN WIL JE DEEL UITMAKEN VAN ONS TEAM? REAGEER DAN DIRECT**
Soort dienstverband: Parttime, Bepaalde tijd
Rooster:
- Dagdienst
- ma-vr
Secundaire arbeidsvoorwaarden:
- Pensioen
- Personeelskorting
Werklocatie: Fysiek
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