Business Development Manager
2 maanden geleden
**Company Description**
Eurofins BioPharma Product Testing Netherlands (EBPT NL) is part of the global Eurofins network, the **largest harmonized bio/pharmaceutical GMP product testing laboratory network in the world**. With over 20 years of experience, we provide comprehensive analytical services to the world's leading pharmaceutical, biopharmaceutical, and medical device companies.
Our expertise spans testing **drug substances, final products, intermediates, and starting materials** for both **small and large molecule drug products**, as well as medical devices. With a focus on quality and regulatory compliance, our laboratories hold **GMP and ISO 17025, 9001, and 13485 accreditations**, performing analyses in accordance with the European and British Pharmacopeia (EP and BP), United States Pharmacopeia (USP), Japanese Pharmacopeia (JP), and client-specific methods.
Eurofins BioPharma Product Testing Netherlands (EBPT NL) is seeking an experienced and client-focused **Business Development Manager - Small Molecules** to strengthen our Small Molecules sales team.
This role **primarily focuses on account management** and **strategic collaboration** with existing clients to ensure customer satisfaction and identify opportunities to grow service offerings. The emphasis is on **fostering and expanding relationships with current clients**, with a smaller portion of the role dedicated to **new business development** to complement our broader account management strategy.
Strong **stakeholder management skills** are essential, as you will navigate a complex internal organization involving at least six business units while ensuring seamless collaboration across teams. Additionally, this role requires contributing to a **data-driven, customer-centric sales organization** focused on **continuous improvement** and delivering exceptional value.
- ** Develop and maintain strong relationships with existing accounts**, acting as the primary point of contact and strategic advisor for clients in the pharmaceutical market. Our clients include **pharmaceutical companies, biotech companies, C(M)DOs, and CROs**, who rely on **GMP testing services** to ensure regulatory quality and safety standards are met, enabling market approval and access.
- ** Manage relationships with internal stakeholders across at least six business units**, ensuring alignment and collaboration to deliver seamless client solutions.
- Create and execute detailed account management plans to drive retention, satisfaction, and incremental growth within the small molecules segment.
- Leverage in-depth knowledge of **small molecule analytical and GMP regulatory requirements** to consult clients and offer tailored solutions.
- Collaborate with Operations and Project Management teams to ensure seamless project execution and superior client experiences.
- Conduct regular client reviews to gather feedback, address concerns, and align on future testing needs and opportunities.
- Identify and pursue opportunities for upselling and cross-selling **small molecule-related services** based on client requirements.
- Contribute to the company’s sales strategy by conducting market research, analyzing trends, and positioning Eurofins as a leader in **small molecule GMP testing**.
- Represent Eurofins at industry events and conferences to promote our **testing capabilities** and foster new relationships.
- Maintain accurate and up-to-date client information in the CRM system to ensure effective account tracking and reporting.
- Participate in internal initiatives to enhance client experiences and support Eurofins' leadership in the **GMP product testing market**.
**Qualifications**
- Minimum of an **M.Sc. degree** in **Chemistry**, **Pharmaceutical Sciences**, **Biochemistry**, or a related field. An advanced degree (MBA, Ir., or Ph.D.) is preferred.
- At least **3 years of experience** in **account management** or **sales** within the **pharmaceutical or biotech industry**, with a focus on **small molecule GMP testing**.
- Strong understanding of **GMP regulations**, **small molecule analytical requirements**, and **regulatory standards**.
- Proven ability to manage **complex client accounts** and navigate **multi-stakeholder environments** within internal organizations.
- Exceptional communication, negotiation, and organizational skills.
- A passion for **customer-centricity**, delivering value, and driving **account-based growth** in a regulated, quality-focused environment.
- Strong analytical mindset with a commitment to **data-driven decision-making** and **continuous improvement**.
- Fluent in **English** (both verbal and written); fluency in **Dutch** is preferred.
**Additional Information** NBLSC and Eurofins: A world of possibilities**
This position is based at Eurofins NBLSC (part of Eurofins PROXY Laboratories B.V.) on the Bio Science Park in Leiden. We have a close-knit team where collegiality and collaboration come first. We offer a responsible and chall
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