Wellness Ambassador
4 weken geleden
About the Role
We are seeking a highly skilled and experienced Well-being Host to join our team at Renessence. As a Well-being Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless experience throughout their stay.
Key Responsibilities
- Welcoming and guiding guests through our facilities, providing advice on our services and products.
- Keeping track of guest preferences and total wellness needs, updating guest profiles, and communicating any necessary updates or questions.
- Having a detailed knowledge of our treatments, services, products, classes, memberships, and prices.
- Maintaining the aesthetic and atmosphere of our space, ensuring high hygiene standards.
- Sharing creative ideas and suggestions to improve the guest experience.
Requirements
- Previous experience in high-end wellness facilities, hotels, or sports-related fields.
- Natural problem-solving skills, solution-driven, and an ambassador of health and well-being.
- Exceptional organizational skills and capacity to handle multiple tasks efficiently.
- Hospitality-driven mindset and spirit.
- Eligible to work in The Netherlands (Work and Residence Permit).
What We Offer
- In-depth training and onboarding on all Renessence has to offer.
- A team of international, professional, and uniquely talented teachers, therapists, experts, and well-being guides/host.
- An academy where you can develop yourself continuously within our organization.
- Complementary tech treatments upon availability.
- Free and unlimited access to professional coaching sessions, mindful sessions, webinars, and masterclasses with coaches and psychologists.
- 25% off on all retail products.
- 26 holidays (free on your birthday).
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