Multilingual Customer Experience Representative

6 dagen geleden


Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 2.700 - € 3.500
About Us:

We are a digital-first wealth management company committed to making wealth management transparent and accessible for every investor. Our mission is to combine the power of technology with the convenience of personal contact, enabling us to provide unparalleled customer service.

We are dedicated to creating a positive and inclusive work environment that values diversity, equity, and inclusion. If you share our passion for delivering exceptional customer experiences and are committed to excellence, we invite you to explore this exciting opportunity.

Your Key Responsibilities:
  • Provide exceptional customer service to our clients' customers and potential prospects.
  • Be the first point of contact for customers and potential prospects primarily through the chat function but also via phone and email.
  • Maintain up-to-date customer records, ensuring compliance with financial regulations. If additional information is needed, you will request it from the customer.
  • Act as the primary contact person for the custodian bank, where customers' investment accounts are held.
  • Accurately document all interactions and administrative tasks.

What We Offer:

We are proud to offer a competitive salary, opportunities for professional growth and development, and a collaborative work environment. If you are passionate about delivering exceptional customer experiences and have a strong background in customer service, we encourage you to apply for this exciting opportunity.

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