Global Major Incident Manager

2 maanden geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
Job Title: Global Major Incident Manager

We are seeking a highly skilled Global Major Incident Manager to join our team at ING. As a key member of our Global Major Incident team, you will be responsible for managing major incidents globally to minimize customer impact.

Key Responsibilities:
  • Manage major incidents and minimize customer impact
  • Lead the Major Incident Core Team during incidents
  • Steer and monitor the solution process
  • Lead root cause analyses and write major incident reports
  • Improve the major incident management process
  • Commit to on-call duties and 24/7 availability
Requirements:
  • Professional and intellectual IT ability at university level
  • Extensive experience in engineering and managing major incidents
  • Excellent command of spoken and written English
What We Offer:
  • A salary tailored to your qualities and experience
  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS)
  • 8% Holiday payment
  • Hybrid working
  • Personal growth and challenging work

We are committed to creating an inclusive and diverse work environment. If you are a motivated and experienced professional looking for a new challenge, please submit your application.



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