Huidige banen gerelateerd aan Customer Technical Support Specialist - Woerden, Utrecht - Kardex
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Technical Support Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdContact Center Customer ServiceAt Kardex, we are looking for a skilled Technical Support Specialist to provide exceptional technical customer service to our business or end-consumer customers via phone, online chat, or text.Your Key ResponsibilitiesRespond to a high volume of low complexity technical inquiries related to equipment or software...
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Technical Support Specialist
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Technical Support Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdContact Center Customer Service: TechnicalKardex is seeking a skilled Technical Support Representative to provide post-sale technical customer service to business or end-consumer customers via phone, online chat, or text.Your Key ResponsibilitiesRespond to a high volume of low complexity technical inquiries, including equipment or software...
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Technical Support Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdContact Center Customer Service: TechnicalAt Kardex, we are seeking a skilled Technical Support Representative to provide post-sale technical customer service to business or end-consumer customers via phone, online chat, or text.Your Key Responsibilities:Respond to a high volume of low complexity technical inquiries, including equipment or software...
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Technical Support Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdContact Center Customer Service: TechnicalKardex is seeking a skilled Technical Support Representative to provide post-sale technical customer service to business or end-consumer customers via phone, online chat, or text.Your Key Responsibilities:Respond to a high volume of low complexity technical inquiries, including equipment or software...
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Technical Support Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdContact Center Customer Service: TechnicalAt Kardex, we are seeking a skilled Technical Support Representative to provide post-sale technical customer service to business or end-consumer customers via phone, online chat, or text.Your Key Responsibilities Respond to a high volume of low complexity technical inquiries (e.g., equipment or software...
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Technical Field Service Specialist
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Technical Field Specialist
1 week geleden
Woerden, Utrecht, Nederland Kardex VoltijdJob SummaryKardex is seeking a skilled Technical Field Specialist to join our team. As a Technical Field Specialist, you will be responsible for installing, configuring, calibrating, and repairing technical products and systems at customer field locations.Key ResponsibilitiesPerforming a variety of maintenance and technical support on installed products and...
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Technical Field Service Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdJob SummaryKardex is seeking a skilled Technical Field Service Specialist to join our team. As a Technical Field Service Specialist, you will be responsible for installing, configuring, calibrating, and repairing technical products and systems at customer field locations.Key ResponsibilitiesComplete jobs in a timely manner according to set quality...
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Technical Installation and Repair Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdJob SummaryAs a Technical Installation and Repair Specialist at Kardex, you will be responsible for installing, configuring, and repairing technical products and systems at customer field locations. Your work will focus on ensuring the optimal performance of our equipment and providing exceptional customer service.Key ResponsibilitiesPerform maintenance and...
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Technical Field Specialist
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PFSCM ERP Support Specialist
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ERP Support Specialist: Logistics Expert
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PFSCM ERP Support Specialist
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Project Management Implementation Specialist
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Woerden, Utrecht, Nederland Kardex VoltijdJob Title: Project Management Plan Implementation SpecialistCompany: KardexYour Tasks:Develop and implement preventive maintenance plans in accordance with contractual agreementsProvide first-line support to customers, ensuring timely resolution of their queries and concernsCoordinate and organize all maintenance activities within your designated regional...
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PFSCM ERP Support Specialist
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IT Support Specialist
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Customer Technical Support Specialist
2 maanden geleden
Position Overview
The Technical Support Representative is responsible for delivering exceptional post-sale technical assistance to both business and individual customers through various communication channels including phone, online chat, and text.
Key Responsibilities
- Addressing a significant volume of straightforward technical inquiries related to equipment or software setup, activation, and troubleshooting.
- Utilizing established scripts and response tools to provide accurate information to customer inquiries.
- Suggesting alternative products or services, such as warranties, to resolve customer issues effectively.
Candidate Profile
- Proven experience in customer service within a technical environment.
- Familiarity with diagnostic techniques.
- Basic proficiency in computer operations.
- Background in technical, mechanical, or electronic fields.
- Experience in integrating mechatronic systems with software solutions, including warehouse management and ERP systems.
- Knowledge of industrial communication protocols (e.g., Field bus, Ethernet).
- Understanding of onsite health and safety regulations and standards.
- Strong command of English; proficiency in German or other languages is advantageous.
- Experience in PLC troubleshooting.
- Logistics knowledge or experience is considered a plus.
