Customer Journey Expert ESG Data Specialist

4 weken geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
About the Role

We are seeking a highly skilled Customer Journey Expert to join our team at ING. As a key member of our ESG data management team, you will be responsible for developing and implementing processes for ESG data collection, ensuring scalability and continuity in this critical area.

Key Responsibilities:

  • Develop and implement processes for ESG data collection, ensuring scalability and continuity in this critical area.
  • Lead the design and delivery of new systems for storing ESG data, collaborating with various stakeholders to define and prioritize requirements.
  • Lead data analysts and IT engineers, and work closely with other CJEs to ensure seamless data collection and integration.
  • Act as a central point of contact between Sales, the Sustainability Centre of Expertise, Business Banking, and internal stakeholders like Credit Risk, Finance, Compliance, and IT.
  • Continuously engage with both internal and external stakeholders to refine our sustainability processes and offerings.
  • Contribute to the strategic product management roadmap, driving innovation in the emerging field of ESG.

About ING

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING.



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