Global Service Delivery Expert

4 weken geleden


Amsterdam, Noord-Holland, Nederland Blue Wireless Voltijd
Job Title: Global Service Delivery Expert

Job Summary:

Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connecting branches, remote sites, and vessels using wireless solutions.

Key Responsibilities:

- Manage the on-boarding of new customers and setting them up in the various systems, together with the Inside Sales teams
- Manage new customer projects from ordering, planning, and tracking
- Measure, report, review, and recommend on Network performance and utilisation
- Organise training and documentation for customers throughout their lifecycle
- Improve processes and automation
- Support your colleagues overseas where required
- Maintain and expand relationships with key sales channels
- Be the advocate for Blue Wireless services when having customer meetings
- Validate operations documentation is accurate to allow bill generation

Requirements:

- Positive, problem-solving attitude
- Great organisation skills, accurate when processing and giving information
- Minimal Bachelor Education
- Good communicator, and take your own initiative
- Excellent English communication skills, both written and verbal. German is a huge advantage
- 1 year of experience in an international business environment is advantageous but not a must
- Passionate for technology and enterprise networks is a nice-to-have

What We Offer:

- Full-time position
- Competitive salary €3,200.00 - €4,400.00 per month
- Work authorization: Netherlands (Required)
- Location: 1014 Amsterdam (Required)
- Work Location: In person
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