Huidige banen gerelateerd aan Technical Sales Support Specialist - Kerkrade, Limburg - Boston Scientific
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Technical Sales Support Specialist
1 maand geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:Boston Scientific is seeking a highly skilled Technical Sales Support Specialist to join our team. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in a critical 24x7 international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email...
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Technical Sales Support Specialist
4 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email support to...
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Technical Sales Support Specialist
3 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email support to service...
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Technical Sales Support Specialist
2 maanden geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:To provide exceptional technical support to external and internal customers in a fast-paced, 24x7 international environment. As a Technical Sales Support Specialist, you will be the primary point of contact for customers, providing timely and effective solutions to technical issues related to medical devices, computer hardware, software,...
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Technical Sales Support Specialist
4 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email support to...
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Technical Sales Support Specialist
3 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:As a Technical Sales Support Specialist at Boston Scientific, you will provide remote technical support to external and internal customers in a critical 24x7 international Medical Capital Equipment environment. You will be responsible for providing technical expertise and exceptional customer service skills to resolve complex technical issues...
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Technical Sales Support Specialist
2 maanden geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in a critical 24x7 international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email...
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Technical Sales Support Specialist
1 maand geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in a critical 24x7 international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email...
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Technical Sales Support Specialist
4 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the RoleWe are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Key ResponsibilitiesProvide telephone- and email support to...
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Technical Sales Support Specialist
4 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the RoleWe are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Key ResponsibilitiesProvide telephone- and email support to...
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Technical Sales Support Specialist
4 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the RoleWe are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.ResponsibilitiesProvide telephone- and email support to service...
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Technical Sales Support Specialist
3 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email support to service...
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Technical Sales Support Specialist
2 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email support to service...
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Technical Sales Support Specialist
3 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a key member of our support team, you will provide remote technical support to external and internal customers in an international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email support to...
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Technical Sales Support Specialist
2 maanden geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:We are seeking a skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a key member of our EMEA region, you will provide remote technical support to external and internal customers in a critical 24x7 international Medical Capital Equipment environment.Your Responsibilities:Provide telephone- and email support to...
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Technical Sales Support Specialist
2 maanden geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:To provide high-level technical support to external and internal customers in a critical 24x7 international medical equipment environment. The role supports the EMEA region with exceptional end-user services experience.Your Responsibilities Include:Providing technical support to service requests according to defined service levels, while...
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Technical Sales Support Specialist
3 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:To provide remote technical support by phone, email, or virtual applications to external and internal customers in an international Medical Capital Equipment environment. The role supports the EMEA region with the highest possible level of End User Services experience.Your Responsibilities Include:Providing telephone- and email support to...
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Technical Sales Support Specialist
2 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the role:To deliver high-quality technical support to customers in a global Medical Capital Equipment environment. The successful candidate will be responsible for providing remote technical support via phone, email, or virtual applications to internal and external customers, with a focus on the EMEA region.Your key responsibilities will...
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Technical Sales Support Specialist
3 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:To provide remote technical support to external and internal customers in a critical 24x7 international environment. The role supports the EMEA region with the highest possible level of End User Services experience.Your Responsibilities Include:Providing telephone- and email support to service requests according to defined service...
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Technical Sales Support Specialist
2 weken geleden
Kerkrade, Limburg, Nederland Boston Scientific VoltijdAbout the Role:To provide technical support to external and internal customers in a 24x7 international medical equipment environment. The role supports the EMEA region with a high level of end-user services experience.Your Responsibilities Include:Providing telephone and email support to service requests according to defined service levels.Using virtual...
Technical Sales Support Specialist
2 maanden geleden
We are seeking a highly skilled Technical Sales Support Specialist to join our team at Boston Scientific. As a Technical Sales Support Specialist, you will provide remote technical support to external and internal customers in a critical international Medical Capital Equipment environment.
Key Responsibilities- Provide telephone- and email support to service requests according to defined service levels, while demonstrating technical expertise and exceptional customer service skills;
- Use of virtual applications in order to support customers remotely;
- Provide second line Technical Support outside the EMEA region to internal and external customers;
- Interact with customers via telephone and e-mail, to solve problems related to medical devices, including computer hardware, software, network, and telecommunications systems;
- Diagnose, identify, and isolate customer problems using historical database records to evaluate and prioritize issues;
- Utilize all available technical resources to analyze and formulate plans of resolution to address customer problems;
- Escalate unresolved calls to appropriate support specialist or service group and alert management on recurring problems and patterns of problems;
- Participate in on-going training, procedural review/development, reporting, and compliance activities;
- Optional participation in after hours on-call pool for Patient On the Table (POT) calls;
- Support business processes by gathering information, analyzing requirements, and defining and documenting problems related to Customer Service and technical assistance center processes;
- Provide guidance and training to team members on more complicated customer issues and the implementation of short and long-term system improvements.
- Education level: MBO+/HBO level or equivalent, experience in technical specialization;
- Excellent English verbal and writing skill, additionally at least one or two of the following languages is required: German, French, Italian, Dutch;
- Technical background/proficiency, computer literate;
- Relevant Experience in technical problem-solving environment, distribution, sales and direct customer environment;
- A problem-solving attitude combined with liaison focused communication skills;
- Flexible and representative, no nine-to-five attitude;
- Stress-proof in challenging situations;
- Good social and communication skills;
- Good Document Practices skills;
- Ambition, eagerness to improve and drive for results.
Boston Scientific is a leader in medical science for over 40 years, committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.
We recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve.
Boston Scientific is proud to be an equal opportunity and affirmative action employer.
We maintain a prohibited substance free workplace. Pursuant to Va. Code §, Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.
Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.
