Huidige banen gerelateerd aan Customer Service Ambassador - Amsterdam, Noord-Holland - Anantara
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Customer Service Ambassador
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Customer Experience Ambassador
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Customer Experience Ambassador
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Customer Service Team Lead
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Customer Service Ambassador
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Customer Service Ambassador for a 4-Star Hotel in Amsterdam
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Customer Service Ambassador
1 maand geleden
Job Overview
We are seeking a highly skilled Guest Service Specialist to join our team at Anantara. As a key member of our Guest Relations team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Provide friendly and professional service to guests, responding to their queries and resolving any issues in a timely and efficient manner.
- Work closely with the Guest Relations team to exceed guest expectations and maintain high levels of customer satisfaction.
- Develop and implement strategies to enhance the guest experience, identifying areas for improvement and suggesting solutions.
- Collaborate with other departments to ensure seamless communication and a high level of service delivery.
- Stay up-to-date with company policies and procedures, ensuring compliance and adherence to standards.
Requirements
- Proven experience in a customer-facing role, with a strong track record of delivering exceptional service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Flexibility and adaptability, with a willingness to learn and take on new challenges.
- Proficiency in English, with the ability to communicate effectively with guests and colleagues.