Customer Success Professional
4 weken geleden
Ebury is a leading FinTech firm, recognized as one of the top 15 European Fintechs to work for by Glassdoor and AltFi.
Job Title: Customer Success ExecutiveWe are seeking a highly motivated and experienced Customer Success Executive to join our team in Amsterdam. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our corporate clients, providing daily operational and trading assistance, and identifying opportunities to grow new and existing key accounts.
About the Role- Provide daily operational and trading assistance to corporate clients
- Identify opportunities to grow new and existing key accounts
- Develop and maintain strong relationships with clients
- Collaborate with internal teams to resolve client issues and improve overall customer experience
- Stay up-to-date with industry trends and developments to provide expert advice to clients
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Experience in customer-facing roles, preferably in the financial services industry
- Knowledge of FX and trade finance products
- Fluency in Dutch and English
- A career with Ebury, a hyper-growth FinTech firm
- A clear path for progression and professional development
- The tools and resources to excel in your role
- A supportive and collaborative team environment
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